- Georgetown Univerisity (Washington, DC)
- …At Georgetown, students learn the law in the place where laws are made. The Tier 2 Support Technician works in a team environment to provide quality ... customer service and support within the Information Systems Technology department at the...Information Systems Technology department at the Law Center. The Technician duties include, but are not limited to: +… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members… more
- William C Brown Inc (Springfield, VA)
- … our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support ... Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive… more
- Leidos (Chantilly, VA)
- … Tier II Network Technician are as follows:** + The Tier 2 network field technician will support the installation and maintenance of the client ... Modernization Sector at Leidos has an opening for a Tier II Network Technician to support...of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2 . Additional required qualifications include: + Knowledge of Transmission… more
- CACI International (Fort Belvoir, VA)
- …Required: Up to 10% Type of Travel: Local * * * Deskside Support Technician - ( Tier 2 ), you will act as a model of customer service excellence to all ... installations issues, and other critical needs. The Deskside Support Technician is predicated on Tier 2 diagnostic experience and judgment, as well as… more
- TekSynap (Silver Spring, MD)
- …to being fully certified within 30 days of hire) **Overview** We are seeking a Deskside Tier 2 Technician to join our team supporting the FDA in Silver ... resolved by Tier 1 are escalated to Tier 2 and Tier 3....a subcontractor to Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help… more
- General Dynamics Information Technology (Falls Church, VA)
- …Management (ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing system such ... a IT Operations Specialist to provide timely and professional Tier II support to users. To be...resolution shall be in sufficient detail to allow another support technician , not familiar with the problem,… more
- Insight Global (Washington, DC)
- …is looking for a Helpdesk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate will be joining a team of ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelors Degree with 2 + years of experience OR 4 years of experience (minimum… more
- SAIC (Rockville, MD)
- …to detect and resolve problems across HHS and partner sites. **Responsibilities:** + Provide on-site Tier 2 level deskside support for end user desktops and ... **Description** **SAIC is hiring a Deskside Support Technician to support ...of technical issues. + Identify recurring issues resolvable by Tier 1 staff and support development of… more
- Red River (Chantilly, VA)
- …for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining ... embrace a hard challenge. We are looking for a Tier 1 Technician to join our growing...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within… more
- Amentum (Washington, DC)
- …professionally. You are dedicated to our customer's mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for ... Amentum is seeking a **Call Center IT Support Technician ** to join our team...Or a current COMPTIA A+ certification, and at least 2 years of experience providing desk side and/or service… more
- GovCIO (Camp Springs, MD)
- …encrypted. + Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support , including but not limited to hardware ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite Apple and wireless support... Technician to provide onsite Apple and wireless support for our federal customer. This position will be… more
- SAIC (Washington, DC)
- …and Education Requirements** Must possess a High School Diploma and 3 years of Tier 2 desk side support experience. Diploma may be substituted ... Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support … more
- CoreSite (Reston, VA)
- …hiring for the Swing Shift: 2 :00pm - 10:00pm, Tuesday - Saturday A Tier 1 technician will hold responsibilities in the functional areas of: Security ... - ie, MS Word, Excel, MS Outlook. + A Tier I technician will gain an on-the-job...the essential functions. + Ability to stand 1/3 - 2 /3 of the time + Ability to walk 1/3… more
- CoreSite (Reston, VA)
- …currently hiring for the Overnight Shift: 10:00 pm - 6:30 am, Tuesday - Saturday A Tier III technician will be responsible for day to day operations of the data ... The Data Center Technician III assists in the operational integrity, security,...cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build outs. Responsibilities… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals, ... to new or first-time users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk … more
- Crash Champions (Beltsville, MD)
- …accomplish team goals and obtain career advancement opportunities. automotive tech auto technician Mechanic auto tech automotive technician mobile tech mobile ... technician Diagnostics Diag ADAS technician systems Calibration ASE Master Technician ICAR...+ Calibrations/programming + Scanning + Wire/Connector repair + Provide support to team members explaining diagnostics and enhancing their… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Family:** Help Desk **Skills:** Customer Service,Microsoft Office,Remote Desktops,Technical Support ,Troubleshooting **Experience:** 2 + years of related ... to maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a professional attitude and appearance providing excellent customer… more
- Parsons Corporation (Reston, VA)
- … Tier 1 Service Desk problem identification, diagnosis and resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of ... help. Our Team is looking for a **Service Desk Technician ** . In this role you will maintain Information...and standard operating procedures for the systems continuing performance. Support day to day operations, resolving issues for customer,… more
- Epsilon, Inc (Alexandria, VA)
- …or chat) to remedy technical issues, while the APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked ... **Account Management Technician I** **Who is Epsilon:** Epsilon is an...allows you the flexibility to work from home in support of Epsilon's USPTO APR Customer. **Our Customer's Mission**… more