- Lowe's (Wilmington, MA)
- …+ Work on assigned cases through the case management system to ensure resolution of customer issues. **Minimum Qualifications** + High school diploma or ... **Your Impact at Lowe's** As a Market Delivery Associate , you'll be collaborating with team members in-office...in-office to solve logistic challenges and deliver an exceptional customer experience. Your contributions directly affect customer … more
- Ensono (Boston, MA)
- …teams. + Research reported issues to determine cause and best circumvention and/or resolution , enlisting resources from other teams and customer , as required to ... Associate Mainframe System Programmer-TSSRemote - United StatesJR010571 The...resolution and verify results. + Communicate to both customer and management the status of issues at intervals… more
- Santander US (Boston, MA)
- Sr. Associate , Workout (Commercial Real Estate/Multifamily Workout) REMOTE Boston, United States of America **Job Description Summary** The Sr. Associate /Vice ... expertise for work out situations and activities and facilitates the resolution of problems multifamily real estate loans, proactively minimizing potential losses… more
- Harvard University (Cambridge, MA)
- …Office Location:USA - MA - Cambridge Business Title: Associate Director of Custodial ServicesSalary Grade (https://hr.harvard.edu/salary-ranges#ranges) :059Time ... mid- to large-scale operation with high standards for service delivery and customer care. + Demonstrated proficiency using various computer software systems and… more
- Beth Israel Lahey Health (Boston, MA)
- …job, you're making a difference in people's lives.** Reporting to the Associate Director, Sponsored Programs Contracting Office (SPC), the Research Contract ... Associate provides support to the central office research administration...Office, and other central research administration offices in the resolution of issues related to contract execution.** **Participates proactively… more
- Evolv Technology (Waltham, MA)
- Technical Support Associate The Elevator Pitch Evolv is looking for a Technical Support Associate to join our steadily growing team. In this role you will ... the product, and product issues enough to assist with customer support. + Shadow the rest of the support...Display persistence and follow-through with necessary parties until a resolution is reached. + Adaptive Thinking: Prioritize tasks and… more
- Wayfair (Boston, MA)
- …responsible for providing day-to-day technical support to our supplier & customer -facing teams, and enabling best-in-class support to an ever-growing supplier base. ... As a senior associate on this team, you will work at the...the ultimate goal of improving both the supplier & customer experience on site. You'll accomplish this by achieving… more
- TD Bank (Boston, MA)
- …the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert + Understands and ... role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Banking Associate is a professional in banking, plays a key role in delivering… more
- Takeda Pharmaceuticals (Boston, MA)
- …to the best of my knowledge. **Job Description** **Rebate Associate , Commercial Contracts** **Cambridge, MA** **Hybrid** **_OBJECTIVES/PURPOSE_** + Perform ... and data questions, and assist the team with problem resolution . Assist as needed with routine variance analysis to...Ability to think through how decisions will impact Takeda, customer and stakeholders prior to execution. + Strong critical… more
- Celestica (Boston, MA)
- …assistance: Customer ticket entry, approval and training + Problem resolution : research across various systems, provide timely customer responses Reporting: ... Country: USA **Summary** Celestica is looking for a **Business Process Associate ** to carry out assignments within well-defined practices, procedures and policies.… more
- Wolters Kluwer (Boston, MA)
- …time to market for products and applications. We're looking for an Associate Director, IT Operations (Health Infrastructure Portfolio Management) within our Global ... to manage the applications operations processes and environments. The Associate Director, IT Operations (GBS Infrastructure Portfolio Management) is accountable… more
- Santander US (Boston, MA)
- Senior Associate - Asset Liability Management & Interest Rate Risk Boston, United States of America The Sr. Associate provides subject matter expertise in one or ... Capital Allocation, Capital Market Theory, Capital Planning and Recovery & Resolution ). S/he implements complex solutions to (balance sheet management, asset… more
- JPMorgan Chase (Boston, MA)
- …world class team to achieve great results for clients. As a Financial Reporting Associate within the Global Funds Services team, you will be involved in building ... analytical, prioritization, organizational, and time management skills + Excellent customer service skills coupled with excellent verbal and written communication… more
- Century Linen & Uniform Inc (Somerville, MA)
- Job Summary: As the front line of Century's customer care organization, the Customer & Operations Specialist plays a pivotal role. This position involves ... administrative support to plant leadership. Essential Functions: + Deliver Exceptional Customer Experience: The Customer & Operations Specialist consistently… more
- Citizens (Medford, MA)
- …solutions or next steps through effective verbal communication skills to gain the customer 's consent on a resolution . + Provide accurate complete claims ... learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play...Required high school degree or equivalent. + Preferred completed associate degree or above. Hours & Work Schedule +… more
- Intermountain Health (Boston, MA)
- **Job Description:** The Associate level Technical Data Analyst position is focused on developing impactful solutions for customers within a defined clinical or ... business area. The Associate level analyst works within a team to understand customer data and information needs, and provides support through data exploration,… more
- Omni Hotels (Boston, MA)
- …staff, ensuring maximum Front Office operating efficiency. Managing and problem-solving associate and guest issues while remaining professional at all times. ... meetings. * Prepare and submit accurate and timely payroll data. * Conduct associate performance reviews. * Oversee the scheduling process for your specific areas of… more
- UMB Bank (Boston, MA)
- …continuous communication and manage expectations. You will be expected to coordinate the resolution of complex issues and challenging situations. This is a subset of ... the project's schedule. + Identifying constraints, risks and coordinating problem resolution of complex issues. + Tracking, measuring, and reporting on project… more
- Sedgwick (Boston, MA)
- …New York Labor Law, and miscellaneous professional liability claims; to provide resolution of said type of highly complex claims; to coordinate case management ... and to manage the total claim costs while providing high levels of customer service. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Analyzes and processes complex or… more
- State of Massachusetts (Chelsea, MA)
- …with the Service Desk Manager and other support teams to focus on customer issue resolution , knowledge base improvements, and strategic initiatives for enhancing ... within the EUS Service Desk call center to ensure delivery of excellent customer service and technical support for reported incidents and requests. The incumbent… more