- City of Somerville (Somerville, MA)
- …Services Program Leadership: + Frequently working with 311 Contact Center Manager and Floor Supervisor to ensure smooth day-to-day operations of the 311 program, ... the public 24/7/365 access to the City, the Welcome Desk at city hall, the city switchboard, and other...residents, visitors, businesses, city and school staff, etc. + Help supervisors and managers with the ongoing development and… more