- Humana (Providence, RI)
- …our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The ... Agent Support Representative will handle a high volume of inbound and...internal and external selling agents in a fast-paced call center . Assist agents with all pre-enrollment inquiries including compliance… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Assistance Program (EAP). This program provides a broad array of information, resources , referrals, and counseling to about 4.7 million persons or "participants," ... locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure...and application of communicated actions. + Serves as a resource and escalation point for all lines of business… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of ... data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming sessions to improve call… more