- Resolution Technologies, Inc. (Plano, TX)
- …(API Integration) Required Skills and Qualifications 5+ years of WFM and Contact Center knowledge and experience required, preferably with ACD/Omnichannel Strong ... functionality decisions and initiatives Demonstrated success defining and launching contact center processes Excellent communication and interpersonal skills… more
- Resolution Technologies, Inc. (Plano, TX)
- Senior Java Developer Career Opportunity Our client who is a global leader in contact center solutions is currently seeking a dynamic individual with high energy ... and drive to join Work Force Management (WFM) software development team as a...external stakeholders, to influence and drive decision making and support organizational project or product teams. Contributes to the… more
- Sunbelt Rentals, Inc. (Dallas, TX)
- …highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, ... Leverage your current skills while developing new skills * Work with an incredible team of people Sunbelt Rentals--the...perform other duties assigned as assigned by the Profit Center ManagerOversee proper execution, operation and oversight in the… more
- Rose International (Irving, TX)
- Description:Provides support for monitoring and processing alarms received within the Central Monitoring Station (CMS). Receives, processes and dispatches after hour ... plus. 1-3 years Sales or Customer Service experience. Prior security call center experience is preferred. ACD knowledge helpful. Good verbal and written… more
- Capgemini Government Solutions (Dallas, TX)
- …and multiple active Force.com. Nice to have skills/qualifications Experience in Contact Center implementations. Supported Multi-Org environments with 1000+ ... multifaceted role working in collaboration with other teams across the business to support our government clients. As a Salesforce Solution Architect you will … more
- Capgemini Government Solutions (Dallas, TX)
- …LLC is seeking a highly motivated ServiceNow Architect to join our team to support our government clients. In this remote role, the candidate can be located anywhere ... The ServiceNow Architect works in collaboration with teams across the business to support clients looking for creative solutions! As a ServiceNow Architect you will … more
- Fidelity TalentSource LLC (Dallas, TX)
- …our Regional Planning Consultants play a vital role in supporting investor center associates by reinforcing the principles of consultative selling. You will impact ... associate development through focused coaching support in the key foundational areas, including communication skills, our product offering and practice management… more
- Fidelity TalentSource LLC (Dallas, TX)
- …for creating products and services that make lives better, a career in FCAT (Fidelity Center for Applied Technology) may be right for you! At FCAT, we are dedicated ... to think strategically: creative thinker. Strong problem-solving skills.Hands on work style: Dynamic can-do attitude, proactive and curious in nature.Strong… more
- Mass Markets (Dallas, TX)
- …sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT AN ... POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME)...(FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support inbound and outbound… more
- Mass Markets (Dallas, TX)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... POSITION OVERVIEW Looking to work for a fast growing company? Start your...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Dallas, TX)
- …sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT AN ... POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (PART-TIME) We are looking for part-time call center agents to support inbound and outbound customer… more
- American Airlines (Dallas, TX)
- …+ 5 years work experience, preferably in industrial engineering, operations, contact center experience, or related airline field + 3 years of ... ready to explore a world of possibilities, both at work and during your time off? Join our American...job** + This job is a member of the Contact Center Planning, Analysis and Operations Team… more
- Mass Markets (Dallas, TX)
- …technical support , inside sales, back-office, chat, or administrative support in a contact center environment + Work at home experience + State or ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- ARAMARK (Dallas, TX)
- …Contact Center Manager is responsible for leading the Contact Center team that provides national support for all customer orders and service ... field leaders. **Job Responsibilities** Hiring, on-boarding and performance management of the Contact Center team. Coaches and mentors assigned staff regarding… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Walmart (Fort Worth, TX)
- …diagnostic tools to identify and break down business problems related to contact center operations. Suggests alternative approaches/solutions based on internal ... and external benchmarking. Communicates horizontally and vertically within the contact center to investigate and solve contact center issues. Anticipates… more
- TIAA (Frisco, TX)
- …industry. Over 1600 current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course, ultimately arriving in entirely ... open to feedback - Performs well in a scheduled work environment - Banking, Call Center , Customer...application please use one of the below options to contact our accessibility support team: Phone: ###… more
- USAA (Plano, TX)
- …**What sets you apart:** + Extensive experience leading IT architecture teams supporting contact center and digital technologies in a large (15K+ user) ... and industry leading technical platform. We offer a flexible work environment that requires an individual to be in...contact center in a highly regulated environment.… more
- Subaru of America (Coppell, TX)
- … flexible hours in accordance with the Customer Advocacy Department phone schedules. + Contact Center is opened Mondays through Thursdays from 7:00 am to 6:30 ... force in the communities in which we live and work , not just with donations but with actions that...Love Promise(R). SUMMARY Our team is looking for call center professionals who are passionate about the customer experience… more
- TEKsystems (Dallas, TX)
- …This role is also responsible for debugging issues and providing post production support until any solution delivered is stable and formally transitioned to the L2 ... and L3 production support teams. Technical Estimates & Timelines * Based on...and high-level design establishes the technical estimate of the work effort that is then passed to Project manager.… more
