- HomeSafe Alliance (Jackson, MS)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- US Bank (Jackson, MS)
- …of merchant as appropriate, within established limits. We are currently seeking candidates with customer contact center experience . Schedule: The below ... or equivalent - Typically at least six months of customer service experience Preferred Skills/ Experience ...and verbal communication skills - At least 12 months experience working in a contact center… more
- Modivcare (Ridgeland, MS)
- …Degree (GED) + 0-2 years of related experience + 6+ months contact center experience OR customer service experience + Strong organization skills, ... looking for optimistic individuals to join the team as Customer Service Representatives (CSR). You play a part in...positive impact on members' lives by being a first contact for questions about our service offerings. As a… more
- HomeSafe Alliance (Jackson, MS)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- HomeSafe Alliance (Jackson, MS)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- IQVIA (Jackson, MS)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly...+ Pharmacy Technician experience required + HIPAA knowledge/ experience + Call center experience … more
- Amazon (Canton, MS)
- …computer hardware troubleshooting and repair experience - 1+ years of relevant experience in data center operations, IT support, or a similar technical field ... in a relevant field (eg, computer science, networking engineering, etc.) - Experience working in a Data Center environment - Understanding of network… more
- Lincoln Financial Group (Jackson, MS)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work...leadership, coaching and process management to ensure a positive experience for our participants, peers, and partners. You will… more
- Amazon (Canton, MS)
- … experience - High school or equivalent diploma Preferred Qualifications - Experience working in a Data Center environment - Understanding of network ... the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and...own them to completion. We are looking for Data Center Technicians to join our rapidly expanding team. The… more
- Camping World (Jackson, MS)
- …sales team to ensure total department symbiosis and ensure a seamless journey from initial contact to sale. + VinSolutions experience is a huge plus! **What You ... relationships with our prospects throughout their entire journey, from initial contact to post-sale support. Your pivotal role involves creating a well-structured… more
- Highmark Health (Jackson, MS)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- Sutherland Global Services (Jackson, MS)
- …**General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + Knowledge ... needed. **Since we provide service to global customers, our center is open 24/7. These are work from home...email or instant message to consumers. Serves as primary contact for inbound customer issues. + Escalate… more
- Highmark Health (Jackson, MS)
- …and/or in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures ... subject-matter direction to lower-level representatives. **ESSENTIAL RESPONSIBILITIES** + Resolve customer inquiries and complaints via written, telephonic and face-to-face… more
- Windstream Communications (Jackson, MS)
- …foreign personnel disclosure and approval requirements._ **Job Details** **Job Family** ** Customer Service** **Job Function** ** Customer Contact ** **Pay ... handles inbound calls from Windstream customers in a call center environment. The inbound calls are driven by a...inbound calls are driven by a variety of different customer needs. The Kinetic Cable Specialist is primarily responsible… more
- Aaron's Inc (Pearl, MS)
- …updated customer information in the store computer system and documenting all customer payment appointments. + Direct contact with customers who have not ... + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and...the assistance of a dolly + Two years of retail/ customer service experience preferred + High School… more
- Cardinal Health (Jackson, MS)
- …Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized ... can go. **_Qualifications_** + Bachelor's degree or equivalent work experience + 3-5 years of experience in...resolution **_Responsibilities for this role_** + Oversees daily call center operations for a team of 8-10 Case Managers… more
- Verint Systems, Inc. (Jackson, MS)
- …(7) years' of experience in AI and Data Science. + 10+ years of in-depth experience with contact center operations - either in a vendor capacity or ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity... accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement… more
- Verint Systems, Inc. (Jackson, MS)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... that solution for customers. Leveraging expertise in cloud-based technologies, telephony, customer experience strategies, and software engineering, you will… more
- Sunrun (Jackson, MS)
- …can balance user, business, and technical needs. Additionally, success in this role requires experience in contact center software such as NICE CXone ... inquiries and resolve issues, thereby enhancing the overall customer experience . As a Staff level Software...communications software and related integrations. + Practical knowledge and experience with modern Cloud Contact Center… more
- Zoom (Jackson, MS)
- … Experience : 3-5+ years of experience supporting a contact center or software environment for a customer -facing environment is required. + Familiarity ... TAE team plays a crucial role in improving the customer experience within Zoom. We build relationships,...with Zoom Contact Center or similar communication platforms is required. Proficient in… more