- Conduent (Columbia, SC)
- …of a culture where individuality is noticed and valued every day. ** Call Center Representative - Medicaid Member Support** **ON-SITE Only in Columbia, ... and ability to use multiple programs. **Summary:** As a call center representative , you will...South Carolina Medicaid member inquiries in a call center environment using standard scripts and… more
- Humana (Columbia, SC)
- …complex benefit questions, resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful at times.** + **Handles ... on each call while providing a perfect call experience. The Medicare Inbound Contact Representative ...inbound calls daily from members in a fast-paced inbound call center environment.** + Records details of… more
- Humana (Columbia, SC)
- …consumer experiences **Preferred Qualifications** + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + 1 - ... caring community and help us put health first** The Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic… more
- Highmark Health (Columbia, SC)
- …provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ... appropriately maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS… more