- Trustmark (Richmond, VA)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- Elevance Health (Richmond, VA)
- …in someone's life and help make healthcare easy, apply today! We are an inbound call center that handles dental only with a majority of our calls coming ... **Title: Customer Care Representative I, II , III** **Location:** This is a remote position. The ideal candidate will live within 50 miles of one of our Elevance… more
- Bank of America (Richmond, VA)
- Client Services Representative II - 2nd Shift - CC Premier Priority - Richmond Richmond, Virginia **Job Description:** At Bank of America, we are guided by a ... client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring… more
- Vaco (Richmond, VA)
- …information, visit pivotpointconsulting.com. **Description** : The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical ... role works support and maintenance tickets, performs routine build, participates in on- call rotation and works on special projects (including Epic Upgrades) as… more