- Michaels (Richmond, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-BROAD, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Capital One (Richmond, VA)
- … Customer Identity Card Customer Identity is looking for a Manager -level associate with experience in process/risk management, and who is interested in ... agent experiences while ensuring regulatory requirements are met. As part of the Card Customer Identity team...processes, with the goal of continuously improving performance & customer experience , with an emphasis on reducing… more
- Capital One (Richmond, VA)
- West Creek 8 (12080), United States of America, Richmond, Virginia Manager , Operations Servicing Strategy, Customer Resiliency Channels (Hybrid) As a ** ... Manager , Operations Servicing Strategy** , you will be part of a smart, talented team responsible for transforming...smart, talented team responsible for transforming the infrastructure and customer service experience for our customers and… more
- Wilson Language Training (Richmond, VA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Trellix (Richmond, VA)
- … activity and other key data points. + Identify areas for improvement in the customer experience , both in our product and processes. + Drive customer ... **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix...initiatives and internal improvements to enhance customer experience , thinking beyond your customer base and… more
- Rocket Software (Richmond, VA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Elevance Health (Richmond, VA)
- …for time onsite will be discussed as part of the hiring process. The ** Manager II Customer Care** is responsible for providing oversight of customer ... ** Manager II Customer Care** **Location:** Elevance...degree and a minimum of 2 years previous management experience and a minimum of 5 years customer… more
- Pearson (Richmond, VA)
- ** Customer Marketing Manager ** - **K-12 Education** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all ... and inspires us to always be better. As a Customer Marketing Manager , you will play a... satisfaction and retention. **Qualifications:** + 5+ years of experience in customer marketing or account-based marketing,… more
- Capital One (Richmond, VA)
- West Creek 1 (12071), United States of America, Richmond, Virginia Senior Risk Manager - Customer Resiliency Risk Events (Hybrid) **Senior Manager , ... Customer Resiliency Risk Events** As a Senior Manager in Capital One's Customer Resiliency organization,...Resiliency business Basic Qualifications: + Bachelor's Degree or military experience + At least 5 years of Project Management… more
- Rocket Software (Richmond, VA)
- …Project Manager + Bachelors degree and Masters or equivalent experience + Current program/project management certification from PMI or equivalent organization, ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for managing the successful delivery of… more
- HealthEdge Software Inc (Richmond, VA)
- …customers to address their needs;anticipatepotential concerns and ensure a great customer experience + Develop strong, collaborative, relationships internally ... and the member experience . **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible or escalate… more
- Public Storage (Richmond, VA)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... + Auditing cash drawers and making bank deposits are part of the daily business + We help keep...exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of… more
- Truist (Richmond, VA)
- …This position will help monitor and drive the business on all aspects of demand, customer experience , and conversion. NOTE: In some Agile teams, there may be ... with respect to the competition, industry trends, and changing customer needs. Demonstrate thought leadership and champion the business...more years of leading cross functional teams 5. Previous experience working as a Product Manager 6.… more
- Capital One (Richmond, VA)
- …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're ... 1 (12071), United States of America, Richmond, Virginia Senior Manager , Delivery experience , Product Management **Capital One... on the** **DevX Product team, you will be part of the DevX, Delivery Experience team… more
- Capital One (Richmond, VA)
- …to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're ... 1 (12071), United States of America, Richmond, Virginia Senior Manager , Product Management, Delivery Experience , Automated Testing... on the DevX Product team, you will be part of the DevX, Delivery Experience team… more
- Capital One (Richmond, VA)
- …. Capital One has a reputation of providing an industry leading customer experience , and is continuously pushing boundaries, surprising customers with ... 1 (12071), United States of America, Richmond, Virginia Product Manager , Associate Experience , Workforce Enablement, Senior ...Capital One. This role represents the needs of the customer to inform the platform roadmap ensuring the capabilities… more
- Burlington (Richmond, VA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the Part Time Customer Service ... Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Envista Holdings Corporation (Richmond, VA)
- …Sales Manager is the main communication conduit to each customer . + Meets with customers to define product/service needs and specifications. Continuously ... industry experience , which includes a successful track record in customer relationship and account management in the appropriate industry segment. + Ability… more
- Signet Jewelers (Colonial Heights, VA)
- …of life-time relationships with customers and the delivery of a best-in-class customer experience . Vision and Purpose: Communicates performance expectations and ... our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a purpose-driven company who believes...for ensuring team members, and self, deliver an exceptional customer experience every time through training, … more
- Tractor Supply Company (Ladysmith, VA)
- …a Store Manager role. Primary duties include delivering a Legendary Customer Experience , building the team, driving sales, managing inventory, managing ... Store Manager **Overall Job Summary** The Manager ...store operations. + Leading team members to ensure the customer has a Legendary shopping experience that… more