- CosmoProf (Richmond, VA)
- …YOU. Join us." Primary Duties 40% Brand: Provides leadership to deliver an exceptional customer experience which maximizes sales / KPI's and drives consistent ... first in our Stores and provides an effective digital experience . Develops a proactive team that is...* Focus on Customers - Passion for delivering great customer experience * Strong leadership and management… more
- CosmoProf (Laurel, VA)
- …Concierge maximizes sales by maintaining and expanding (opening new doors) a customer base through market analysis, selling approved beauty products, introducing new ... products and concepts, providing customer service, conducting product education in store and virtual....the Category expert in Color Curl/Texture, sharing information with team and customers. Create an organized work environment and… more
- Ledbury, Inc (Richmond, VA)
- …departments to create an exceptional brand experience . The Role + Lead the Customer Experience team , using a customer -first mentality by developing ... Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team . Your background in sales management has equipped you to… more
- Capital One (Richmond, VA)
- Sr. Manager , Solutions Architect - Customer Engineering Team - Capital One Software (Remote) Capital One Software is seeking an experienced Solutions ... Architect to join our Customer Engineering Team . As a Solutions Architect,...+ Bachelor's Degree + At least 6 years of experience in Software Engineering and Systems Architecture or Technology… more
- Capital One (Richmond, VA)
- … team can simplify or automate manual processes, reduce risk, and improve customer experience + May develop project plans to execute process development ... Principal Process Manager - US Card Customer Resiliency...Customer Resiliency, you will be part of a team that drives ~$500MM in annual revenue for Capital… more
- Rocket Software (Richmond, VA)
- …that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer Success ... wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the...our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team… more
- Nutanix (Richmond, VA)
- …the ability to continuously learn, adapt, and seek innovative ways to enhance the customer experience . + Strong project management skills with the ability to ... Humble, Honest, with Heart.** **The Opportunity** As the Sr. Manager of Customer Advisory, you'll lead high-impact...a related field. + Minimum of 7+ years of experience leading customer marketing, with a proven… more
- Dodge Construction Network (Richmond, VA)
- …**renewal** .The Customer Success Managersupports the end-to-end customer experience through proactive outreach and solution-oriented approaches ... Customer Success Manager Location: Remote, United...data, best practices, and insights to customers to improvethe customer experience andretention. This is a full-time… more
- Dodge Construction Network (Richmond, VA)
- …realize value through their partnership with Dodge. TheCustomerEngagementManagersupports the customer experience through proactive outreach and solution-oriented ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Verint Systems, Inc. (Richmond, VA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a...feedback and recommendations from customers back to the product team . + Advocate customer needs/issues cross-departmentally. +… more
- Verint Systems, Inc. (Richmond, VA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to... experience + 3-5 years of client management experience + 3-5 years of Customer Success/Engagement… more
- Acosta Group (Richmond, VA)
- …resources (marketing, technology and administration). + Pro-actively share information and customer /principal information with other team members to build ... to support the use of Acosta communication systems. + Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and… more
- Compass Group, North America (Rockville, VA)
- …Their dedication, collaboration, and passion fuel our growth. Interested in joining our team ? You bring the enthusiasm, customer service, and commitment; we'll ... profitability (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of sale + Build retail pricing… more
- Public Storage (Richmond, VA)
- …**Earn $14.00 Per Hour** **Our Benefits** Total Rewards package available to our team : + We work Flexible and **Full-Time Schedules** between the hours of 9:30am ... at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies +… more
- Truist (Richmond, VA)
- …This position will help monitor and drive the business on all aspects of demand, customer experience , and conversion. NOTE: In some Agile teams, there may be ... then prioritize as epics and features. The Senior Product Manager is a thought leader amongst their team...more years of leading cross functional teams 5. Previous experience working as a Product Manager 6.… more
- Capital One (Richmond, VA)
- …processes and standards to mitigate risk to company and ensure optimal customer recovery + Supplement team strength by supporting event-related complex ... | Issues & Events Management | Platform Well Managed Team (Hybrid) The Platforms Well Managed team ... + 5+ years of direct people management + Experience as a Risk Event and Issue Manager… more
- Capital One (Richmond, VA)
- Manager , Product Management - Tech Risk Management Product Team Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... risk management with innovative technology, this is the department for you. **As product manager on the Tech Risk Management Team , you'll:** + Manage the… more
- Capital One (Richmond, VA)
- …great experiences for our customers. As a Product Manager on the Associate Experience product team you will embark on the mission to connect customers in ... Product Manager , Associate Experience , Workforce Enablement, Senior...One has a reputation of providing an industry leading customer experience , and is continuously pushing boundaries,… more
- Walgreens (Midlothian, VA)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...use Walgreens' HR and people management systems to supervise team members. + Shadows Store Manager in… more
- Walgreens (Richmond, VA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer... in seeking community outreach opportunities. + Supports Store Manager in leveraging data, analysis, and team … more
