- Pearson (Annapolis, MD)
- …School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful ... and Objectives:** Provide exceptional inbound and outbound general and technical support to internal customers by demonstrating a friendly and helpful attitude,… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …support through analysis and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service ... Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed...of experience in information technology, systems administration or other IT related field. + Candidate must have experience in… more
- CACI International (Annapolis Junction, MD)
- Russian Language Instructor - Part-Time On- Call Job Category: Language Services Time Type: Part time Minimum Clearance Required to Start: NACI Employee Type: ... Part-Time On- Call Percentage of Travel Required: Up to 10% Type...our multi-million-dollar prime contract. Join CACI Federal Operations and Support Services and become part of our elite Language… more
- Amentum (Washington, DC)
- …professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting + ... Amentum is seeking **Tier 2** ** IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who… more
- Vaco (Annapolis, MD)
- …customers from our 24x7 call center . This person must provide exceptional call center support . Customer Service and Communication skills are a must ... firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a...visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support … more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance Job Responsibilities: + Provide onsite IT support services for customers to include ... We have an outstanding Contract position for an IT Desktop Support Technicianto join a...devices, applications, and network connectivity problems remotely in a call center or walkup desk as needed.… more
- TAD PGS, Inc. (Laurel, MD)
- …group. Responsibilities : + Your primary responsibility will be to provide onsite IT support services for customers including incident response, delivery, and ... work necessary hours to complete critical work and/or troubleshooting and work in a call center environment that requires sitting for extended periods of time… more
- TAD PGS, Inc. (Laurel, MD)
- …desktop, laptop, mobile devices, applications, and network connectivity problems remotely in a call center or walkup desk. + Create , maintain, and modify ... to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support...field. + Have 2+ years ' experience in a call center environment and using system management… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Chief of Services/ IT (DOT Procurement Manager I-4885) Salary $89,913.00 - $145,151.00 Annually Location Baltimore City Job Type Full Time Job Number ... 4885-MTA11/24-CS/ IT Department Maryland Transit Administration Opening Date 11/27/2024 Closing Date Continuous + Description + Benefits Description Maryland Transit… more
- GovCIO (Camp Springs, MD)
- …support personnel. Other specific duties include the following: + Provide on- call support by identifying, researching and resolving technical problems ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support...Install operating system patches, upgrades etc. via SCCM Software Center + Provides remote support services for… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** IT Project Lead SME- TS/SCI Required** **Category:** Architecture **Main location:** United States, District of Columbia, Washington **Position ID:** J0125-0062 ... IS REQUIRED CGI Federal is currently looking for an IT Project Lead SME with active Top-Secret clearance to... Project Lead SME with active Top-Secret clearance to support a large project for a federal government client.… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …and communications. + Performing routine and emergency actions critical to Operations center support including voice communication, message routing, and voice ... Electronic Warfare and Space team is currently seeking an IT Specialist II in support of an...to from this email address. Additionally, you may also call ### for assistance. Press #3 for HII Mission… more
- SAIC (Washington, DC)
- …Requirements** Must have a minimum of 5 years of related experience providing support to an enterprise operation center , monitoring and managing enterprise ... process and anchors the Incident Response Bridge process. Takes notes from bridge call to update Outage communications. Contacts the necessary team members to join… more
- Sedgwick (Annapolis, MD)
- …degree from an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening… more
- Noblis (Linthicum, MD)
- …This Senior Government Program Acquisitions Manager supports the Defense Cyber Crime Center , a Federal Cyber Center that delivers innovative capabilities and ... cyber training, digital and multimedia forensics, vulnerability disclosure, cybersecurity support to the Defense Industrial Base, analysis and operational… more
- Target (Upper Marlboro, MD)
- …optimize use of material handling equipment, manage external contractors, be on call for emergencies, handle multiple projects and daily activities, and meet tough ... and completion of required training for new hires and support overall continued enhancement of the team's capability. It's...and completion of required training for new hires and support overall continued enhancement of the team's capability. It's… more
- Koniag Government Services (Washington, DC)
- … is provided at the Atlanta Regional Office, which is also a Home Ownership Center (HOC) office and remote support for users located at other field offices ... directly with HUD Information Technology Directors and local HUD IT offices. + Provides support for projects...(0), Tier One (1), Tier (2), Tier Three (3), on- call , and voicemail messages. + Respond to all calls,… more
- NuAxis Innovations (Washington, DC)
- …SLAs + Responding to alerts and escalations and working with both user and IT support groups to come up with strategic solutions to recurring problems ... support + Owning, tracking and resolving Information Technology ( IT ) incidents and requests + Fulfilling requests and resolving...Five (5) + years' supervisory experience in an enterprise call center - help desk - service… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... ** Support Associate Level IV** **Category:** Administration **Main location:**...provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing… more
- Amazon (Annapolis Junction, MD)
- …and methodologies commonly used by enterprises to assess, migrate, and transform the call center experience. - Architect and build large-scale solutions, which ... packaged offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration. - Software… more