- CosmoProf (Washington, DC)
- …YOU. Join us." Primary Duties 40% Brand: Provides leadership to deliver an exceptional customer experience which maximizes sales / KPI's and drives consistent ... company processes through training and development at the Store Manager and District Manager level. Consistent performance...* Focus on Customers - Passion for delivering great customer experience * Strong leadership and management… more
- Nutanix (Washington, DC)
- …empowering environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security ... you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Michaels (Annapolis, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ANNAPOLIS, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Washington, DC)
- …Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - DC-LEESBURG, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading… more
- Amazon (Jessup, MD)
- …product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Xylem (Washington, DC)
- …to detail. In addition, an understanding of web content creation and customer experience is a plus. The Product Marketing Manager will work with Product ... We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **The Role** : The… more
- Rocket Software (Annapolis, MD)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- Dodge Construction Network (Annapolis, MD)
- …**renewal** .The Customer Success Managersupports the end-to-end customer experience through proactive outreach and solution-oriented approaches ... Customer Success Manager Location: Remote, United...data, best practices, and insights to customers to improvethe customer experience andretention. This is a full-time… more
- Dodge Construction Network (Annapolis, MD)
- …realize value through their partnership with Dodge. TheCustomerEngagementManagersupports the customer experience through proactive outreach and solution-oriented ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Nutanix (Annapolis, MD)
- …the ability to continuously learn, adapt, and seek innovative ways to enhance the customer experience . + Strong project management skills with the ability to ... Humble, Honest, with Heart.** **The Opportunity** As the Sr. Manager of Customer Advisory, you'll lead high-impact...a related field. + Minimum of 7+ years of experience leading customer marketing, with a proven… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 8+ years of customer engagement and account management experience in… more
- GE Vernova (Washington, DC)
- …building the energy technologies of the future. What Impact you'll make: As the Site Customer Portfolio Manager located in the DC area, with a dynamic ... required. **Job Description** **What you'll do** + As the Customer Portfolio Manager , you will serve as...Associates degree from a college or 7 years of experience in a power generation industry) + Minimum of… more
- Eaton Corporation (Beltsville, MD)
- Eaton's IS AER FED division is currently seeking a Customer Service Account Manager to join our team. This is a hybrid office/remote position located at our ... Beltsville, MD facility. The Customer Account Manager will function as the...an accredited institution. * Minimum of two (2) years experience in a customer facing role. **Skills:**… more
- Verint Systems, Inc. (Annapolis, MD)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a... experience + Minimum of 0-3 years of experience in a customer -facing role focused on… more
- Verint Systems, Inc. (Annapolis, MD)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to... experience + 3-5 years of client management experience + 3-5 years of Customer Success/Engagement… more
- Acosta Group (College Park, MD)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- MongoDB (Washington, DC)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... working model. **Our ideal candidate will have:** + 7+ years experience working in a Customer Success, Account Management, Client Services or other similarly … more
- Gap Inc. (Ellicott City, MD)
- …+ Promote community involvement. + Leverage omni-channel to deliver a frictionless customer experience . + Ensure all compliance standards are met. **Who ... Here, we're family. **About the Role** As an Assistant Manager , you set the tone for the store and...sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You… more
- Amazon (Jessup, MD)
- …The AWS National Security team (NatSec) is looking for an exceptional Customer Engagement Manager to manage workstreams across the Maryland-based Account ... in Annapolis Junction, MD. You will join a team of Account Executives, Customer Solutions Managers, and Account Managers in overseeing existing and pursuing new… more
