- General Dynamics Information Technology (Washington, DC)
- …experience **Job Description:** Seize your opportunity to make a personal impact as the ** Help Desk Systems Administration Manager** supporting IT ... and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Systems Administration Manager supporting the US Senate Sergeant at… more
- BAE Systems (Annapolis Junction, MD)
- …Infrastructure (VDI) principles is a plus. + 1-5 year's experience in help desk , account management and desktop system administration or a related area. + ... **Job Description** At BAE Systems , we promote a strong, collaborative culture and...performing at your best. We are seeking a **Linux Help Desk Administrator** to support foundational aspects… more
- BAE Systems (Annapolis Junction, MD)
- …& Skills** Years of Experience: + 1-5 years experience in help desk , account management and desktop system administration or a related area. Degree ... may be available based on position level and/or job specifics. **Linux Help Desk Administrator** **107520BR** EEO Career Site Equal Opportunity Employer.… more
- General Dynamics Information Technology (Washington, DC)
- …Secret/SCI **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ... systems that matter most. As a Service Desk Technician / Help Desk … more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as the Help Desk Incident Manager supporting providing IT support services critical to ... skills, and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Incident Manager supporting the US Senate Sergeant at Arms remotely… more
- Amentum (Linthicum, MD)
- …the Cyber, Security, & Intel space? If so, look no further. We are seeking a Help Desk Technician to join our team of passionate individuals on our Prime ... years of experience in one or a combination of the following areas: + Systems Administration + Systems Integration, + Network Administration + Usage,… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow ... Required:** None **Job Family:** Project/Task Management **Skills:** Deliverables Management,Hiring,Office Administration **Experience:** 10 + years of related experience **US… more
- General Dynamics Information Technology (Washington, DC)
- …Top Secret **Public Trust/Other Required:** None **Job Family:** Information Systems Management **Skills:** IT Service Desk ,People Management,ServiceNow Platform ... GDIT, people are our differentiator. As an **IT Service Desk Manager** , you will help ensure... for the Department of Energy, National Nuclear Security Administration . **HOW A IT SERVICE DESK MANAGER… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... operating procedures. + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. + SafeBoot password… more
- ManTech (Glen Burnie, MD)
- …engineers to who tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** + Proficient with ... questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution… more
- ManTech (Glen Burnie, MD)
- …of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Ensures problem ownership ... to the appropriate queue/group for resolution (Tier 2, Account Administration , Mobile Support, Asset Management, Training Team, A/V Support,...equivalent; in lieu of a degree 6 years of help desk experience + A minimum of… more
- ManTech (Glen Burnie, MD)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... to the appropriate queue/group for resolution (Tier 2, Account Administration , Mobile Support, Asset Management, Training Team, A/V Support,...equivalent; in lieu of a degree 6 years of help desk experience + A minimum of… more
- Amentum (Washington, DC)
- …, Disaster Recovery Systems , switches, networks, video systems . ~ Performs help desk , system administration . + Provides technical support to ... complex troubleshooting efforts. + Work effectively on several phases of systems /software programming/analysis with little direction but may require some instruction… more
- Nightwing (Annapolis Junction, MD)
- …following capabilities: Provide support for implementation, troubleshooting, and maintenance of IT systems . Provide Tier 1 ( Help Desk ) problem ... Provide assistance to users in accessing and using IT systems . Provide Tier 1 ( Help Desk...hardware. Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture… more
- CACI International (Fort Washington, MD)
- …for all the firewalls/client/server/routers/storage/network devices, mobile devices, etc. + Provides Help Desk services for problem identification, diagnosis and ... Systems Administrator Job Category: Information Technology Time Type:...for all the firewall/client/server/router/storage/network devices, mobile devices, etc. Provide Help Desk services for problems identification, diagnosis,… more
- General Dynamics Information Technology (Annapolis, MD)
- …and work instructions used by the SCCM, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units. WHAT YOU'LL NEED TO SUCCEED: ... At GDIT, people are our differentiator. As a SCCM/MCM Systems Engineer you will help ensure today...(MCM) system engineer to perform all aspects of SCCM administration , maintenance, and operation of the SCCM Global Enterprise… more
- Leidos (Washington, DC)
- …projects approved by the Government and documented in the ticketing system. + Perform systems administration of desktop and server systems connected to local ... National Security Sector has an immediate opening for aSr. Systems Administratorat the Pentagon. The Sr. Systems ...365, SCCM, SharePoint, SQL, SMTP and VMware. Understanding of help desk ticketing tools (Microsoft System Center… more
- Koniag Government Services (Washington, DC)
- …matrices, workflows, training plans, escalation plans, policies, and other Help Desk documentation as required. + Reviewing operating systems and software ... including printing, installation, word processing, electronic mail, and operating systems . The ideal candidate is a team player with...cloud service providers facilities. + O&M Shared Service and Help Desk Services such as: + Provide… more
- Belay Technologies (Annapolis Junction, MD)
- …event logging documentation experience, and accurate execution of scripts + Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and ... 24x7 support monitoring, troubleshooting, and managing the health and status of mission systems . * Team members must have Linux administration , basic networking… more
- GovCIO (Hanover, MD)
- …efficient, timely, and accurate support. + Utilize ServiceNow to input, track and manage Help Desk Trouble Tickets for NBIS + Coordinate with other Tier support ... Skills and Experience + 6 years exp with System Administration or Service Desk + Cloud services...can't do it alone. We need great people to help us do great things - for our customers,… more