- TEKsystems (Clinton, MD)
- …Role Priority #1 Overall site leadership and field support accountability: Customer Service /Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level ... -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical environment experience.… more
- Leidos (Fort Meade, MD)
- …every opportunity. **Additional Notes:** + The Layer-1 Cabling Manager will report to the IT Service Delivery Manager and will work closely with ... implement remediation strategies. + Manage relationships with network equipment vendors and service providers. + Negotiate contracts and ensure that vendors meet … more
- SHI (Annapolis, MD)
- … Delivery Managersupports our Managed Services Expert Support customers. The Service Delivery Manager isresponsible for the day-to-day management of ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/18723/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for an Service Delivery Manager to support complex operations for systems by ensuring data quality, operational ... USD $150,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5122/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-5122_… more
- TekSynap (Washington, DC)
- …technicians, including hiring, training, and performance evaluations. + Experience in managing IT service desks in government, public sector, or large-scale ... help desk technicians and effectively communicates with end-users, stakeholders, and IT staff. + **Customer Service Orientation:** Prioritizes user satisfaction… more
- Microsoft Corporation (Washington, DC)
- …closely with Datacenter Operations and other engineering partners to define and implement IT service delivery processes, establish service level ... team within CDS is seeking a **Senior Technical Program Manager , IT Process and Standardization** to drive...work, up to 50%. **Responsibilities** + Define and manage IT service delivery processes, including… more
- General Dynamics Information Technology (Washington, DC)
- …Delivery and Integration Manager ** joining our team to evolve the IT Service Desk for the Department of Energy, National Nuclear Security Administration. ... into opportunity as a ** Delivery and Integration Manager ** with GDIT. A career in enterprise IT...ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement,… more
- NTT America Solutions, Inc. (Annapolis, MD)
- …or equivalent Six Sigma certification required and maintained. + Experience with an IT service provider, data center or SaaS preferred. **PHYSICAL REQUIREMENTS** ... and thrive. **Your day at NTT DATA** The Senior Manager , IT Project Management oversees the people...who lead internal information system-specific projects from initiation to delivery . Manages and prioritizes the project stream, working with… more
- IHG (Washington, DC)
- …supplier resources and deliverables which will involve interfacing with the supplier's Service Delivery Manager . Supplier oversight includes ticket queue ... pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury,...and locals alike. **About the Manager of IT Services position** The Manager IT… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Senior IT Project Manager (Administrator VI) Salary $84,229.00 - $136,003.00 Annually Location Baltimore City Job Type Full Time Job Number 0886-MDTA-08/2024 ... + Benefits Description Open to All Qualified Candidates EXECUTIVE SERVICE This position serves at the pleasure of the...to achieve these goals. Nature of Work: The Senior IT Project Manager is an integral role… more
- General Dynamics Information Technology (Washington, DC)
- …in ITIL v4 + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, and Problem Management ... Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Systems Manager ** with GDIT. A career in enterprise IT means… more
- General Dynamics Information Technology (Washington, DC)
- …with ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, Change Management, ... Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Operations Manager ** with GDIT. A career in enterprise IT means… more
- Humana (Annapolis, MD)
- …Professional collaborates with the business portfolio team to align the IT portfolio and demand. The Senior Portfolio Management Professional work assignments ... evaluation of variable factors. The Senior Portfolio Management Professional collaborates with IT Leadership, Technology Business Management team and the IT … more
- RightDirection Technology Solutions LLC (Washington, DC)
- IT Program Manager - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Description RDTS is seeking an experienced IT Program ... a request for discussion or resolution of all performance, service , delivery , and technical inquiries or problems...metro area + Minimum 8 years of experience managing delivery of integrated IT services and projects… more
- Planet Technologies (Washington, DC)
- …managers deliver a wide range of technical projects. Responsible for successful service delivery and contract execution of engagements for various customer ... for a highly motivated individual to join our growing team as Senior IT Project Manager . In this role, you will be supporting impactful projects that make a… more
- SOS International LLC (Fort Meade, MD)
- **Overview** SOSi is currently seeking an experienced **Site Manager ** to join our team in Fort Meade, MD in support of IT , Engineering & Logistics. **Essential ... DoD and DINFOS policies. + Oversee the daily operations of service desk, network, security, applications development, project management, logistics, facilities, and… more
- Public Consulting Group (Annapolis, MD)
- …+ Desired: Organizational Change Management experience + Ability to understand both the service delivery system for programs which are administered by states and ... + Business Enablement + Business Solutions + Project Assurance Consultant/Project Manager will provide Project Management services to our internal team as… more
- Amazon (Columbia, MD)
- …product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new ... for their cloud services. Amazon Web Services is looking for a strong program manager to support US Government customers in the National Security space. This role… more
- IT Veterans (Washington, DC)
- …+ Accountable for meeting contractual performance criteria and due dates during service delivery , and successful overall project completion + Coordinate ... II Washington, DC . Information Technology Apply Now Project Manager II Washington, DC Job Summary: IT ...maintenance, and billing of services + Track and monitor service orders through completion and turn-up and prepare deliverables… more
- ICF (Washington, DC)
- …challenge the status quo. **Job Summary** ICF is seeking an IT Program Manager to oversee the delivery of vital citizen-facing web systems for federal ... + Industry certifications such as PMI PMP, PMI-ACP, DevOps Certified Agile Service Manager , or equivalent certifications. + Proven experience providing strategic… more