- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Service Desk Manager ** with GDIT. A ... part in improving how agencies operate. At GDIT, people are our differentiator. As an ** IT Service Desk Manager ** , you will help ensure today is safe… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager ** . This opening is for an IT Services program supporting a federal client in the ... to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT Service Desk team. This pivotal role involves… more
- Cayuse Holdings (Laurel, MD)
- **Overview** **JOB TITLE:** IT Service Desk Supervisor **CAYUSE COMPANY:** Cayuse Civil Services, LLC **LOCATION:** Hybrid _-_ Laurel, MD **SALARY:** ... new opportunities for growth and innovation. **Primary Focus** The IT Service Desk Supervisor will...and Communication:** Communicate customer satisfaction issues to the Division Manager of IT Customer Support Operations and… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as the Help Desk Incident Manager supporting providing IT support services critical to ... and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Incident Manager supporting the US Senate Sergeant at Arms remotely and in… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** Seize your opportunity to make a personal impact as the **Help Desk Systems Administration Manager ** supporting IT support services critical ... At GDIT, people are our differentiator. As the Help Desk Systems Administration Manager supporting the US...WILL MAKE AN IMPACT** + Providing ServiceNow leadership in IT Service Management; technical integration and ServiceNow… more
- GovCIO (Annapolis, MD)
- …Manager . The Help Desk Manager will manage and lead the help desk teams and coordinates complex IT projects with multiple IT disciplines. Ensures ... + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience +… more
- Leidos (Odenton, MD)
- …Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager in order to ensure the availability of ... messages, and in person + Able to adapt to service desk capability, handling calls and contacts...Network+ CE, SSCP)** + A good understanding of Enterprise IT concepts and the basic principles of modern information… more
- William C Brown Inc (Bowie, MD)
- …year of Red Hat Enterprise Linux (RHEL) is highly desired. + Must be experience supporting IT Service Desk environment. + Demonstrable customer Service ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10… more
- Cayuse Holdings (Annapolis, MD)
- **Overview** **JOB TITLE:** Service Desk Agent **SALARY:** $20.00-$22.00/hr **EMPLOYEE TYPE:** Part-Time Hourly Non-Exempt - Potential to turn into a Full-Time ... profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- SAIC (Washington, DC)
- …were unable to be remediated by junior and mid-level engineers. Updates status of queued service requests with the IT service management system. + Escalation ... desk side engineers. + Must be able to manager a team of technicians including workload and performance....with a minimum of 4 years of experience providing desk side support, acting as IT Support… more
- SAIC (Washington, DC)
- …were unable to be remediated by junior and mid-level engineers. Updates status of queued service requests with the IT service management system + Must be ... with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced… more
- Leidos (Washington, DC)
- …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... of Leidos has a career opportunity for a **Help Desk Support Specialist** to be part of a dynamic...and status in incident database tools (ie BMC Remedy/Microsoft Service Manager ). + Install system wide software… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- General Dynamics Information Technology (Washington, DC)
- …experience **Job Description:** Seize your opportunity to make a personal impact as the IT Quality Assurance Manager supporting providing IT support services ... career. At GDIT, people are our differentiator. As the IT Quality Assurance Manager supporting the US...Assuming responsibility for the success of the multi-channel Help Desk supporting customer issues with IT hardware,… more
- Innovative Management & Technology Services (Fort Meade, MD)
- …We work with the best customers on-site at top government agencies. Job Title: IT Project Manager Primary Location: Fort Meade, MD Clearance: Secret Clearance We ... are seeking a skilled Project Manager (PM) shall support the mission of Infrastructure Line...management tools and methodologies. * Strong background in help desk operations, with a focus on customer service… more
- SOS International LLC (Fort Meade, MD)
- …interpret DoD and DINFOS policies. + Oversee the daily operations of service desk , network, security, applications development, project management, logistics, ... **Overview** SOSi is currently seeking an experienced **Site Manager ** to join our team in Fort Meade,...our team in Fort Meade, MD in support of IT , Engineering & Logistics. **Essential Job Duties** + Mastery… more
- Arena Technical Resources, LLC (Washington, DC)
- …support at a local level for regionalstaff and providing continuity in escalation supportwith other IT service and solution teams. -Leads the response for IT ... a gold-standardtechnology experience for the regionaloffice(s) they support. -Supports the IT Regional Manager to uphold the localIT experience, delivering… more
- SAIC (Washington, DC)
- …for Junior and Mid-level desk side engineers. + Must be able to manager a team of technicians including workload and performance. + The lead will be expected ... with a minimum of 7 years of experience providing desk side support, acting as IT Support...IMAC procedures and lifecycle refresh activities. + Familiarity with Service Now a plus; provide updates in ITSM system… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …scenarios; + Responds to questions and problems that are received through the MDTA Service Desk ; and + Creates, manages, and supports BIRT reporting and other ... We are committed to quality and excellence in customer service , and we rely on our organization's values, traditions,...Employees in this position will report directly to the IT Solutions and Support Manager . The current… more