- CGI Technologies and Solutions, Inc. (Washington, DC)
- …. **Position Description:** CGI Federal is seeking a Management Analyst I to support the CRM division. This position is ... **Managment Analyst I ( CRM )** **Category:** Administration **Main...Resolution * Appointment Scheduling * Technical Writing * Calendar Management * Meeting Minutes * Adaptability * Communication (Oral… more
- Ford Motor Company (Annapolis, MD)
- …today and into the new era of electrification. **In this position ** The SalesForce CRM Product Line Manager will work with individual product team managers to ... sound exciting? Then, join our team as a SalesForce CRM Product Line Manager . Although this is...Required:** + Salesforce Certified Associate + Salesforce Certified Business Analyst + Salesforce Certified… more
- GovCIO (Annapolis, MD)
- …to government taskings, status reports, data calls, analytics and dashboard development, customer relationship management and various other programmatic ... **Overview** GovCIO is currently hiring for a Junior Management Analyst to support program ...0 - 3 years of experience work in dynamic customer delivery environments **Preferred Skills and Experience** + Experience… more
- GovCIO (Annapolis, MD)
- …execute government taskings, status reports, data calls, analytics and dashboard development, customer relationship management and various other programmatic ... **Overview** GovCIO is currently hiring for Senior Management Analyst to support program ...Degree + 10+ years of experience work in dynamic customer delivery environments (2 years of experience may be… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service, email communication, phone communication, ... The ER&R Support Center Analyst will need to process requests from stakeholders,...and working within spreadsheets and a CRM application. **Job Description** + Analyze incoming cases to… more
- Sunrun (Annapolis, MD)
- …forward. **Overview** We are seeking a detail-oriented and analytical New Homes Business Analyst to support our rapidly growing New Homes Division. This role will ... part in enhancing our inside sales and builder account management efforts and growing a profitable and sustainable business....reporting, and forecasting. You will report to the Sr. Manager of Sales Operations, who reports directly to the… more
- Highmark Health (Annapolis, MD)
- …guidance and education for Associate and Intermediate staff. Responsible for customer relationship management . **ESSENTIAL RESPONSIBILITIES** + Verify ... and systems validation to troubleshoot data anomalies, monitors data management metrics and data loads. Working with data quality...**EXPERIENCE** **Required** + 5 - 7 years of Business Analyst Experience, or + 5 - 7 years of… more
- Axxum Technologies (Washington, DC)
- …of incident and request tickets in accordance with interface agreements, performing customer relationship management activities with mission partners, ... Incident Response Analyst Responsibilities : + Provide effective front-line support...lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- ThermoFisher Scientific (Hunt Valley, MD)
- …of Business Unit and Strategic Business Segment specific strategies + Strong business relationship management + Set and communicate priorities + Use business ... Proven track record of translating data and metrics into business insight + Positive relationship building skills + Management consulting experience is a plus +… more
- ICF (Columbia, MD)
- Description **Outreach Analyst , Federal Business** **Utilities Program Implementation ** **Location: Columbia, Maryland (Remote - Home Office with Local Travel)** ... you ready to make a difference?** ICF is seeking a Federal Business Outreach Analyst to take a significant role in lead generation for the implementation of energy… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical support through analysis ... ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk, which is...support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own"… more
- Ford Motor Company (Annapolis, MD)
- …Region. + Work with Regional Manager (RM), Commercial Business Development Manager , and Business Support Analyst to achieve budgeted metrics (profit, ROE, ... interface with FLM, FCSD Regional counterparts: Network Development Specialists, Customer Experience Specialists, and Service Performance Specialists to pursue… more
- Pegasystems (Washington, DC)
- …account management , radiation and pipelining + Knowledge of BPA, DPA, RPA, CRM and Case Management enterprise software solutions + Experience working with ... them to become more efficient, smarter, and most importantly customer centric. **Picture Yourself at Pega:** You will be...You'll Do at Pega:** + Develop a trusted advisor relationship with multiple stakeholders across the client organization +… more