- Henry Ford Health System (Troy, MI)
- …months of post- employment. + Minimum of two (2) years of recent Customer Service or Call Center experience. Skills and Abilities: + Must be dependable. ... Attend training and development sessions or continuing education opportunities offered by Customer Service and maintain enhanced skill levels and performance. +… more
- Henry Ford Health System (Troy, MI)
- … contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES AND ... customer inquiries and complaints received in the call center that will assist with forecasting...environment. + Three (3) years of customer service management experience in a moderately large call… more
- TEKsystems (Troy, MI)
- …Customer , Service , data, entry, mortgage, insurance, call , center , contact, center , customer service , call center , data entry, inbound ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call . * This person will be responsible for handling inbound… more
- TEKsystems (Troy, MI)
- …professional manner. MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider ... Mortgage customer service position available. Hybrid elgible...more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per … more
- University of Michigan (Dearborn, MI)
- …SCCM) and processes. - Experience supporting executives. - Experience working a customer service role in a Call Center **Work Schedule** May require ... Service Center Support Specialist Associate Apply...and the ability to work independently to provide excellent customer service and effectively manage customer… more
- Molina Healthcare (Detroit, MI)
- …position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent ... of progressive work experience in Quality Assurance/Auditing, Call Center , or Customer Service . **Preferred Education** Bachelor's Degree or equivalent… more
- Insight Global (Plymouth, MI)
- …FULL TIME IN PLYMOUTH, MI. -1-3+ years of experience in an INBOUND customer service role with recent call center experience - Strong data entry/ typing ... healthcare company and must have experience in a high call volume call center . The...to the sites. We are looking for very strong customer service to support patients through uneasy… more
- Molina Healthcare (Detroit, MI)
- …School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- McLaren Health Care (Southfield, MI)
- …clients, as needed. 3. Understand and strive to meet or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve ... **Position Summary:** **The role of the Call Center Representative is to manage..._Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ **_Equal Opportunity Employer… more
- AccentCare, Inc. (Madison Heights, MI)
- Overview Find Your Passion and Purpose as a Purpose as a Call Center Triage Nurse, Registered Nurse Reimagine Your Career in Corporate Healthcare As a ... for your first AccentCare-branded scrubs for patient-facing employees Qualifications Be the Best Call Center Triage Nurse, Registered Nurse You Can Be If you… more
- Robert Half Office Team (Detroit, MI)
- Description We're Seeking a Customer Service Representative! Robert Half is seeking an articulate, highly skilled Customer Service Representative. Do you ... for a long-term contract / contract position in Detroit, Michigan, this Customer Service Representative opportunity could be for you! Major responsibilities… more
- TRAVELING TEAMS (TM) (Bingham Farms, MI)
- …located in Bingham Farms. We are looking for FUN, energic people with EXCELLENT customer service to join our TEAM! We offer an AWESOME TEAM environment ... assignments and types while up-selling when appropriate. QUALIFICATIONS: * Previous customer service experience preferred. * Excellent verbal communication… more
- Amentum (Detroit, MI)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be… more
- Henry Ford Health System (Detroit, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... or GED equivalent required. + Two (2) years of customer service experience. + An Associate's degree...helpful. + Six (6) months experience as a Contact Center Advocate I or one year outpatient clinic setting… more
- General Motors (Warren, MI)
- … service -oriented, event-driven architecture solutions for an enterprise contact center . + Five (5) years experience developing, architecting, and supporting ... architecting, and supporting Nice CXone voice systems to enhance our Contact Center voice technologies. As we transition from an on-premises solution to a… more
- Comerica (Farmington Hills, MI)
- …by meeting or exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives. This position handles ... Contact Center Agent Tier 2 Summary This position is...a high call volume of in-bound calls in a fast-paced environment...by phone. Customer Support * Provide remarkable customer service by handling inbound and outbound… more
- Hospice of Michigan (Southfield, MI)
- …triage/telephonic assessments preferred. + Two (2) years of management experience and call center experience preferred. Certification in hospice nursing (CHPN) ... Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care...with all triage care delivery processes to continually improve customer care and service satisfaction outcomes. +… more
- Corewell Health (Royal Oak, MI)
- …the selection of outside services. The PA Supervisor serves as a key promoter of the Service Center , which strives to meet and exceed the needs of its customers. ... am to 4 pm Supervisor position will oversee Emergency Center at Royal Oak. On- call weekend rotation...teams, implements policies and procedures that guide or support service levels, assesses and improves department performance, and ensures… more
- Henry Ford Health System (Detroit, MI)
- …appointments for specified practice groups and/or multiple locations in a busy call center . Performs new patient registration; updates registration and insurance ... school diploma or GED equivalent required. + Two years customer service experience. + An Associate's degree...Information + Organization: Corporate Services + Department: Ambulatory Contact Center + Shift: Day Job + Union Code: Not… more
- PNC (Livonia, MI)
- …execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help ... them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda… more