- Lumen (Atlanta, GA)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Onit (Atlanta, GA)
- …services experience. Partnering cross-functionally with various Onit teams (Account Management, Customer Success , Support, Services, Product), this person will ... . Technical Account Manager (TAM) will serve as an advocate and escalation manager for their assigned customer...a timely manner and achieving the highest level of customer satisfaction. The Sr . TAM will be… more
- Verint Systems, Inc. (Atlanta, GA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve the ... behavioral intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to oversee a portfolio of… more
- Amazon (Atlanta, GA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... technical leader to Fortune 500 enterprises while being their advocate , and 'voice of the customer ' to...will enable you to effectively represent AWS at our customer , and drive discussions with senior leadership… more
- Warner Bros. Discovery (Atlanta, GA)
- …here you are celebrated, here you can thrive. **Your New Role:** The Sr . Director of **Enterprise Service Transformation** will lead the elevation and evolution of ... Management (ESM) function. Emphasize the creation of standardized, scalable, and customer -centric services to meet specific business needs while enhancing the… more
- RELX INC (Atlanta, GA)
- …innovation and excellence. We work collaboratively across user experience, technology, and customer success teams to deliver scalable, reliable, and secure ... organization's ecosystem. You will work cross-functionally with user experience, technology, and customer success teams to build scalable, reliable, and secure… more
- Amazon (Atlanta, GA)
- …cross-functional collaboration to embrace technologies at scale and to ensure long-term customer success . As FinOps / Cloud Financial Management Specialist, you ... those needs. - Communicate, establish, and measure KPIs to track progress and success of transformation and optimization within customer organizations - Manage… more
- Amazon (Atlanta, GA)
- …holistic customer perspective. Basic Qualifications - 5+ years proven success leading UX research projects with demonstrated impact. - Portfolio demonstrating ... achieve this goal. Our team is looking for a Senior UX Researcher to help shape and execute research...help guide decisions as we create engaging, beautiful, and customer -focused experiences for our Amazon employees. Mentorship & Career… more
- Trellix (Atlanta, GA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Dodge Construction Network (Atlanta, GA)
- Senior Customer Success Manager Location:...to maximize growth and retention + Wholly own the customer experience by acting as a client advocate ... This is a full-time position and reports directly to theVP, Customer Success . **_Preferred Location_** This is a remote, home-office role and candidates… more
- Intuit (Atlanta, GA)
- Overview We are looking for a Customer Success Manager interested in using creativity to solve problems, build long-term relationships with businesses, and help ... their customers use software to achieve their marketing goals. Customer Success Managers are the trusted advisors...across product and operational lines to pursue solutions and advocate for our customers. You are comfortable with being… more
- Onit (Atlanta, GA)
- Our team is looking for our next Customer Success Manager to continue developing ongoing relationships with our customers! You will have the unique opportunity ... starting with our implementation process all the way through customer success , renewals, and support. What You...interact with cross-functional team members throughout the company to advocate for customer needs * Ability to… more
- Google (Atlanta, GA)
- …plans in ambiguous environments, influence/ collaborate across organizations, and drive business success for the customer and Google. + Excellent thinking skills ... and the ability to align strategies to deliver customer business outcomes. Businesses that partner with Google come...goals. + Collaborate with internal teams to deliver client success . Advocate within the team and organization,… more
- Confluent (Atlanta, GA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Deloitte (Atlanta, GA)
- …methodologies, driving actionable insights that shape product development and customer success + Demonstrated experience developing/utilizing user research ... Senior Experience Researcher Recruiting for this role ends...the organization. + Proficient in using research insights to advocate for a customer -focused and product-driven mindset.… more
- Indeed (Atlanta, GA)
- …and influence your intended audiences. Proactively network with relevant partners across Indeed to advocate for the needs and success of your program. + Identify ... and operational efficiency. We are seeking a highly skilled and motivated ** Senior Technical Program Manager** to join our team. The Business Automation team… more
- ABM Industries (Atlanta, GA)
- **Overview** The successful Senior Analyst provides expert data insights to support client facing systems, procedures, and processes. This person should have a ... and APS), and have project management, analytical thinking, and problem-solving skills. The Senior Analyst for APS is a professional who also helps to identify… more
- The Cigna Group (Atlanta, GA)
- …Atlanta Cigna office 3 days per week._** The Sales Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects ... for the client experience and net promoter score (NPS), persistency and overall customer growth. The ideal candidate will have demonstrated experience and ability to… more
- HUB International (Atlanta, GA)
- …& state disability compliance. **About the Position:** An ideal candidate for the Senior Account Manager position will have a robust understanding of all ancillary ... support. Attention to detail and effective prioritization are critical for success in this role. **Key Responsibilities:** + Accountable for servicing large… more
- Confluent (Atlanta, GA)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more