- Amazon (Atlanta, GA)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr .... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Software License Management Analyst will provide support for the CCaaS Business… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect is a digital enabler and technical individual contributor with… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
- Intuit (Atlanta, GA)
- …other insights teams such as Customer Research, Competitive Intelligence, Analytics, CX Voice of Customer , Experience /UX Research, and Support Insights ... guide internal teams on driving business growth. As a Senior Researcher on our Customer Research team,...managing vendors, and collaborating across Mailchimp's Strategy, Marketing, Product, Customer , and CX & Design teams. What… more
- Southern Company (Atlanta, GA)
- … to meter (C2M). Additionally, it includes implementing an advanced analytics platform (AAP), customer experience ( CX ) and customer engagement platform ... The ASCEND program will transform how we do business, helping us elevate the customer experience , adapt to industry changes, and implement technology that offers… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Security team is seeking a highly skilled and motivated Sr . Offensive Security Specialist to join our team. Using...standards within the team **Minimum Requirements:** + 5+ years' experience in offensive security or related field + BS… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts...+ Bachelor's degree in marketing, technology, business, or equivalent experience + Minimum of 15+ years of overall … more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... + Serve as primary FP&A contact for AOG function Senior Leaders, including management of annual budget and periodic...Accounting or Finance or the equivalent years of work experience + Minimum of 6 years of experience… more
- Comcast (Atlanta, GA)
- …status, genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Customer Retentions; Business; Direct ... customer base by delivering on the Comcast credo, ensuring a superior customer experience . Maintains and builds customer relationship to drive customer… more
- CIBC (Atlanta, GA)
- …**Weekly Hours** 40 **Skills** Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience ( CX ), Investment Portfolios, Post-Sales Support, ... The Family Office Administrator supports the Family Office Executives and Senior Relationship Managers in providing customized client service and is responsible… more
- CIBC (Atlanta, GA)
- …Type** Regular **Weekly Hours** 40 **Skills** Business Development, Client Service, Customer Experience ( CX ), Lending, Portfolio Management, Preparation ... time; help remediate payment past dues + Ensure all customer financial reporting / covenants are collected on time...Mentor and provide situational training support to Associates and Sr . Associates Risk Management + Support the GPM by… more
- Intuit (Atlanta, GA)
- …scale for the business. What you'll bring + Minimum of 5 years in Customer Experience , including leading in a highly matrixed, cross-functional, and fast-moving ... one as needed How you will lead + Assists in the research to develop customer experience and product support strategies that align with business objectives. +… more
- Acuity Brands (Atlanta, GA)
- …relationships outside the context of a problem **Intake:** + Point of contact for the entire CX Org to act as navigator for customer + Resolve "tier 0" problems ... Diagnose issue/need; Submit RFA/claim/CFA form on behalf of the customer per company policy **Skills and Minimum Experience... customer per company policy **Skills and Minimum Experience Required** + Associate's Degree or Technical Degree or… more
- Acuity Brands (Atlanta, GA)
- …must be strong, natural advocates. Your entire job is to fight to improve the customer experience , which can sometimes be more difficult than it sounds + Process ... customers + You will serve as an ambassador for CX across a variety of internal orgs, participating in...but the authority, on anything that could impact the customer experience at any point and how… more
- Pacific Program Management (Atlanta, GA)
- …* Mission Critical experience is strongly preferred * Proficiency in Procore, Cx Alloy, and P6 is strongly preferred Physical Requirements * Some travel will be ... oversight and coordination * Handling all design phases and documents * Customer engagement for sales and fulfillment of requirements * Coordination and supervision… more