- IQVIA (Chicago, IL)
- …result in an increase in the number of patients benefiting from our medicine. As Customer Experience Manager , you will have an expert understanding of Key ... growth, profitability and increases customer experience . The Customer Experience Manager is responsible for engaging HCP's, PA's, C-Suite leaders… more
- Cisco (Chicago, IL)
- …on 02/24/2025 Ideal candidate will work onsite/hybrid in Illinois. What You'll Do As a Customer Experience Manager , you will play a pivotal role in driving ... ensuring their needs are met and that they receive a high-quality customer experience . * Accountable for financials including services revenue and margin and… more
- Publicis Groupe (Chicago, IL)
- …their passion for experimentation, to deliver proactive outcomes a seamless customer experience . In this role, the Manager will own and drive projects from ... guardians of your brand. Under the direction of dynamic leaders with hands-on experience helping disruptor and challenger brands make outsized noise in the market,… more
- The Cigna Group (Chicago, IL)
- …to integrate products across the enterprise, enhancing the overall customer and client experience . The Product Manager will work as a member of the Strategy ... The Behavioral Solutions Product Manager is responsible for the development, advancement, and...Experience developing workflows, process maps, journey maps, and customer personas. + Experience working effectively in… more
- Amazon (Evergreen Park, IL)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- Cancer IQ (Chicago, IL)
- …journey maps, identifying key touchpoints and opportunities for engagement to enhance the customer experience with CancerIQ's software. . Create and optimize ... work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you...Genetics, or a related field. . 3-5 years of experience in Customer Success, Account Management, or… more
- Sertifi (Chicago, IL)
- …across the globe a great experience from the start. The Enterprise Customer Success Manager will be responsible for managing the post-sales experience ... delivering desired outcomes. This position will report to our Manager , Enterprise Customer Success Candidates must be...Need to Succeed: + Bachelor's Degree or equivalent work experience + 3+ years Customer Success … more
- Amazon (Chicago, IL)
- …best practices? The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant ... engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong… more
- Eaton Corporation (Woodridge, IL)
- Eaton's Electrical Sector is seeking a Customer Success Manager (CSM) to support our expanding portfolio of Brightlayer Solutions. This position can be based in ... an accredited institution required * Minimum eight (8) years' experience in customer success/account management roles for... in the enterprise and/or cloud software space. * Manager of people experience . **Position Success Criteria:**… more
- Qualtrics (Chicago, IL)
- …industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... across the globe who think that's work worth doing. ** Customer Success Manager , Managed XM** **Why We... customer challenges coupled with a commitment to customer experience and satisfaction + We love… more
- Wolters Kluwer (Chicago, IL)
- … Service, Product Development, and Sales departments) to improve the entire customer experience . + Ensure client campaign deliveries and complete follow-through ... WI,_** **_Riverwoods, IL, Waltham, MA, or Denver, CO_** The ** Customer Success Manager ** in Wolters Kluwer Health...with support teams, and providing solutions to enhance their experience . Monitoring customer usage, health metrics, and… more
- Amazon (Chicago, IL)
- Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... product, and digital transformation knowledge including overcoming challenges in customer -facing roles. - Experience with selling consulting/professional… more
- Amazon (Chicago, IL)
- …engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong ... systems with a view of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level… more
- CVS Health (Chicago, IL)
- …comfortable using data, technology, and insights to drive business results. The Senior Manager , Customer Retention & Owned Channel Marketing Strategy at CVS ... 3 days onsite).** **Required Qualifications:** + 7+ years of experience in marketing with an emphasis on customer... experience in marketing with an emphasis on customer lifecycle, customer relationship management, or retention… more
- Siemens Digital Industries Software (Chicago, IL)
- …(ROI) delivered + Be an advocate for your customers + Provide feedback on the customer experience and solutions to improve + Use our standard methodologies to ... Summary of the Job:** We are looking for a Customer Success Manager to work with our... customer value and provide improvements based on customer experience + Help champion culture of… more
- Google (Chicago, IL)
- Minimum qualifications: + Bachelor's degree or equivalent practical experience . + 3 years of customer success experience in SaaS organizations or ... experience in relevant domain. + 3 years of experience managing projects, setting goals, guiding team members, and...customers are able to maximize their investments. As a Customer Success Manager (CSM), you will complement… more
- Ryder System (Romeoville, IL)
- …Fleet Maintenance and Supply Chain Services in the World! **Summary** The ** Customer Engagement Manager (CEM)** position is responsible for the management ... equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience ; certain degrees or certifications, etc._** **_The base salary for… more
- Nestle (Chicago, IL)
- …the future of health and nutrition for patients and consumers. The Customer Development Manager is responsible for the functional management, leadership ... and Vitamins and supplements is highly preferred. * Prior experience using syndicated data to determine customer ...Prior experience using syndicated data to determine customer needs and establish the most effective pricing and… more
- Siemens Digital Industries Software (Chicago, IL)
- …ID:** 424716 **Role Overview:** We are seeking a highly skilled and experienced Manager for our Customer Support Analytics & Technology Operations team. This ... change. **Preferred Qualifications:** + Familiarity with QlikView and Salesforce. + Prior experience with customer success platforms and metrics, such as… more
- CADDi (Chicago, IL)
- …Partner with other internal teams to drive customer advocacy and enhance the customer experience Requirements What will a successful CSM bring to the table: ... At CADDi, we're looking for a skilled Customer Success Manager to join our...matching, generous time off, and work/life balance. + In-depth experience in various aspects of customer success,… more