- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt LEGENDS & ... role in ensuring the smooth operation of our help desk . You will be responsible for managing tickets, escalations...SLAs, providing guidance and support to ensure exceptional customer service . Your expertise in IT support will contribute to… more
- Robert Half Technology (Philadelphia, PA)
- Description We are offering a long-term contract employment opportunity for a Help Desk Analyst in the healthcare, hospitals, and social assistance industry ... located in Philadelphia, Pennsylvania. As a Help Desk Analyst , you will be responsible for...portal issues, and ensuring a high level of customer service . Responsibilities: * Address user issues across all departments… more
- Robert Half Technology (Philadelphia, PA)
- Description We are in search of a Help Desk Analyst II to join our team. This role is based in Philadelphia, Pennsylvania, where you will be working alongside a ... paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee… more
- University of Pennsylvania (Philadelphia, PA)
- …wellness programs and resources, and much more. Posted Job Title Data Integrity Analyst Job Profile Title Records Data Integrity Analyst Job Description Summary ... This position reports directly to the Senior Data Integrity Analyst and works to help identify patterns of inadequate/inconsistent/incomplete/incorrect data… more
- CAI (Trenton, NJ)
- …Full time **Worksite Flexibility** Remote **Job Summary** As a Claims Processor Analyst , you will review processed claims and inquiries to determine corrective ... adjusting claims. **Job Description** We are looking for a Claims Processor Analyst to investigate and process health insurance claims and coordinate benefits for… more
- Prime Therapeutics (Trenton, NJ)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- PNC (Horsham, PA)
- …opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's CDS Northeast organization, you can sit in ECN Capital ... Call Center Technologies, Customer Support Operations, Hardware Infrastructure, Help Desk , Problem Solving, Technical Troubleshooting **Work Experience** Roles at… more
- Evolent (Trenton, NJ)
- …and/or Microsoft Azure - Application Insights is preferred + JIRA Service Desk ticketing system/Confluence experience is preferred **Technical Requirements:** ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- Two95 International Inc. (Wayne, PA)
- Title : Sr IT Support Analyst Location : Wayne, PA Type : Full Time Salary : $Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work ... intake from problem tickets to service requests + Providing Tier 1-3 hardware support on...analysis for problem elimination, with a focus on customer service and innovation. + Maintain workstation inventory and licensing… more
- NJM Insurance (Trenton, NJ)
- …hardware, applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned. ... assigned work as defined in current call tracking tool. Adhere to current Service Level Agreements with regard to priorities and defined timelines for solution… more
- NJM Insurance (Trenton, NJ)
- …hardware, applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned. ... assigned work as defined in current call tracking tool. Adhere to current Service Level Agreements with regard to priorities and defined timelines for solution… more
- Penn Medicine (Philadelphia, PA)
- …**1+ years of Healthcare IT experience is required.** **1+ years of Help Desk or IS customer support experience is preferred.** **1+ years of Experience with ... years of Providing daily operational support including break/fix work, customer service , review and evaluate system performance including testing of possible system… more
- THOR Solutions, LLC (Philadelphia, PA)
- …Philadelphia Division (NSWCPD) in Philadelphia, PA. Typical Physical Activity: Primarily desk /computer work in an office environment. May involve: repetitive motion. ... Certified Network Associate Security (CCNA-Security) + CompTIA A+ CE + CompTIA Cybersecurity Analyst (CySA+) + CompTIA Network+ CE + CompTIA Security + CE (Sec+) +… more