- Carrington (Cherry Hill, NJ)
- …Must be able to work Pacific Standard business hours.** The Mortgage Servicing Customer Advocate will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- Lumen (Trenton, NJ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Subaru of America (Camden, NJ)
- …vehicle problems (warranty and non-warranty related) and retailer issues that benefit both the customer and the company. Acts as advisor to the customer in ... and regional personnel, as needed, when researching and resolving customer cases. Utilizes excellent interpersonal, problem solving, and communication skills… more
- Subaru of America (Camden, NJ)
- …or written word. + Previous experience as Subaru of America (SOA) Customer Advocate preferred. EDUCATION/EXPERIENCE REQUIREMENTS: 4-Year College Degree (BA, BS) ... office, etc.). Resolves the most difficult and financially exposed customer 's contacts including, but not limited to, Lemon Law...work with all levels to provide quality feedback to Advocate and management levels, as well as attorneys, consumer… more
- Verint Systems, Inc. (Trenton, NJ)
- …feedback and recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account escalations as ... CSM) is a strategic role that serves as our number one customer and company advocate . The role displays superior customer management and consultancy skills,… more
- Trellix (Trenton, NJ)
- …continued value of our products and services. + Act as the voice of the customer internally to advocate customer 's needs. + Engage proactively with customers ... **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a...all Trellix products. Success in this role is increased customer satisfaction, value, retention and expansion of the Trellix… more
- SMX (Philadelphia, PA)
- … Customer Service Desk your focus is to deliver support and solutions to the customer base while serving as an advocate for customer needs. This involves ... Oracle Customer Support Desk Agent (3998)at SMX(View all jobs)...resolving post Go Live non-technical customer inquiries, as well as technical inquiries regarding the… more
- TD Bank (Pennsauken, NJ)
- …(3) advocating for them with proactive insights & recommendations + Serves as a Customer advocate in providing Customer resolution, proactive tips and ... Banking **Job Description:** The Retail Banker I is a Customer liaison that is integral to delivering TD's Brand...member or internal Bank partners, while ensuring a positive Customer experience + Requires a broad knowledge and understanding… more
- Eurofins (Evesham, NJ)
- … customer 's needs to the internal organization and fulfilling the role of customer advocate while teaming with a strong internal team from management, ... productive working relationship between the client and laboratory. + Ensures customer awareness of Eurofins Environment Testing capabilities and services to improve… more
- TD Bank (Haddon Heights, NJ)
- …(3) advocating for them with proactive insights & recommendations + Serves as a Customer advocate in providing Customer resolution, proactive tips and ... role. **Job Description:** The Retail Banker I is a Customer liaison that is integral to delivering TD's Brand...member or internal Bank partners, while ensuring a positive Customer experience + Requires a broad knowledge and understanding… more
- Broadcom (Trenton, NJ)
- … account teams as a critical member of the team acting as the customer advocate , collaborating on successful account strategies, and taking ownership of ... you will serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical, communication, and collaboration skills to help… more
- RWJBarnabas Health (Hamilton, NJ)
- …illnesses and exposures, + Performs clinical care professionally, serving as a customer advocate and role model, + Clinical practice accurately reflects ... NJ Board of Medical Examiners regulations, Code of Ethics, the current NJ Department of Health requirements, and RWJBH policies and procedures, + Evaluates current protocols and standards of care for translation of best practice into clinical practice, +… more
- Lumen (Trenton, NJ)
- …Product and IT leaders to create best in class digital experiences, serve as customer /user advocate in considering digital decisions that impact our customers + ... to ensure work is aligned with key stakeholders and customer needs. **Location** This is an US Work from...+ Collaborate with cross-functional teams, including marketing, AGT, and customer support to deliver cohesive and impactful solutions that… more
- Confluent (Trenton, NJ)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- Confluent (Trenton, NJ)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- Zurich NA (Trenton, NJ)
- …for this position. The Construction Casualty Underwriter is responsible for: + Serving as a customer industry advocate with a focus on improving the customer ... experience by understanding their risk and offering the best end to end solution for their insurance needs. + Using a disciplined approach to exposure evaluation, risk assessment and pricing + Using risk insights, data and models to drive informed decisions at… more
- Western Digital (Trenton, NJ)
- …issues and work with cross functional teams on resolution. + Represent and advocate customer needs and priorities to internal teams. + Provide technical ... Candidate will be responsible for driving qualification activities, working with customer and cross functional teams on getting WDC products qualified. This… more
- Wolters Kluwer (Philadelphia, PA)
- …progress across teams and leadership, ensure feature development is agile-driven, and advocate for customer -first design and development. As our EHR integration ... + Triage and support new features and issues that arise + Advocate for the customer and user internally driving customer -centric design, development, and… more
- Subaru of America (Camden, NJ)
- … Advocacy customer interactions fairly and consistently, driving positive customer experiences and high levels of Advocate performance. Develops and ... + Provides suggestions for process improvements based on call evaluations and Advocate observation to enhance process efficiency, customer experience, and… more
- Acosta Group (Crum Lynne, PA)
- …goals as assigned, and report store level observations related to client product and Customer needs. * Are the advocate for the client through sales ... opportunities and shelf work through building relationships with store leadership Qualifications * You're able to arrive at different locations in the area. Possess a valid driver's license and ability to drive a car for extended periods of time. * You are… more