- Cardinal Health (Springfield, IL)
- …in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible ... **_What Customer Service Operations contributes to Cardinal...instruction on new assignments + Consults with supervisors or senior peers on complex and unusual problems **Anticipated hourly… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- The Senior Customer Service representative is responsible for providing leadership and coaching a team of Customer Service Agents, with the goal ... + Perform regular monitoring of calls and provide coaching and feedback to customer service representative staff. + Perform tasks to assure service … more
- Cardinal Health (Springfield, IL)
- …administration, customer orders, and problem resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for ... **_What Customer Service Operations contributes to Cardinal...in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health… more
- Cardinal Health (Springfield, IL)
- …business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer … more
- Trustmark (Springfield, IL)
- …**About the role** Responsible for responding to high volume of inbound client/ customer requests and inquiries by providing information, processing basic customer ... appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key Accountabilities** + Researches and… more
- Oracle (Springfield, IL)
- …strategy, and planning. Develop solution proposals encompassing all aspects of the customer 's service lifecycle. Participate in the development, presentation and ... future of customer success in retail services (eg, maintenance and service contracts). **ABOUT CSS** Oracle is the only provider of fully integrated technology… more
- Cardinal Health (Springfield, IL)
- …issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Oracle (Springfield, IL)
- …greater speed and less disruption to their business. As a CSS Fields Sales Rep ; you'll be responsible for closing managed service engagements within a defined ... and be an integral part of the Oracle Advanced Customer Services (ACS) Sales Organization! Responsibilities: + Services Sales...Level - IC4 **Responsibilities** As the ACS Fields Sales Rep ; you'll be responsible for closing managed service… more
- Oracle (Springfield, IL)
- …Oracle services to strategic Hospitality and Travel customers. As the CSS Sales Representative , you'll be responsible for closing service engagements within a ... Candidates located in the West will be given priority consideration. Oracle Customer Success Services helps customers achieve both IT and financial goals by… more
- UKG (Springfield, IL)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... with proposals, RFPs, and demos + Expert Technical Sales Support + Highly reference-able customer base with 96% customer retention with our hosted SaaS solution… more
- Oshkosh Corporation (Springfield, IL)
- …Aftermarket Sales, Engineering, and Manufacturing to resolve both technical issues and customer concerns. + Perform equipment inspections on all Jetway products and ... on site activities, communicate technical support and follow up with customer (s) to ensure satisfaction. + Supervise, manage and provide technical guidance… more
- Oracle (Springfield, IL)
- …Agent interfaces for digital customer service channels, considering end user, service rep , service manager, and AI builder personas. + Partner with ... define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …+ Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates better than average understanding of military ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an advanced ability to… more
- Capital One (Springfield, IL)
- …robust pipeline of new sales opportunities, and cultivating complex external relationships. The Senior Manager will act as the lead representative to identify ... Senior Principal Relationship and Business Development Manager (Remote-Eligible) We are currently looking for a Senior Principal Relationship and Business… more
- Ryder System (Springfield, IL)
- …relationships with operations, sales, central support, leadership, and customers. Ensure superior customer service and assist with renewal business + Leads and ... handling individual liability, property, and cargo claim. This position reports to the Senior Director of Claims and requires little supervision and is considered a… more
- City National Bank (Springfield, IL)
- …and referrals from existing customers, providing the CNB exemplary level of service , identifying and promoting solutions to customer needs, and maintaining ... *RELATIONSHIP MANAGER SENIOR CB* WHAT IS THE OPPORTUNITY? Develops and...of product solutions to client needs. Provides responsive, quality service . Approves transactions within delegated authority. Manages overall relationship… more
- SolomonEdwards (Springfield, IL)
- **About Us** SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and ... and collaborative individuals who can help us deliver exceptional client service . For more information, visit **SolomonEdwards** **Position Summary:** We are seeking… more
- Oracle (Springfield, IL)
- …OCI (Oracle Cloud) AI Infrastructure Innovation team is seeking a Senior Principal Performance Engineer to lead end-to-end performance strategy and engineering ... layers. Establish KPIs and benchmarking methodologies; build and maintain representative workloads and reproducible benchmarks. Drive systemic improvements to … more
- Lumen (Springfield, IL)
- …**The Role** Provide technical direction and definition of Lumen's Network as a Service (NaaS) implementation across a broad range of network and applications. This ... development methodologies. This role will serve as a primary representative for a product's implementation on the network automation...external consumers to align to the Network as a Service vision and methodology. Will be expected to contribute… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Advanced experience with cloud ... + Performs Red Hat installation and configuration in Google Cloud Platform service management + Performs Filesystem management + Provides technical expertise and… more