- University of Rochester (Rochester, NY)
- …and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated ... appropriate use and distribution of Electronic Medical Record information. During the call , makes independent decisions to act outside of the protocol to transfer,… more
- Ricoh Americas Corporation (Rochester, NY)
- **Field Representative II , Field Services Support** POSITION PROFILE Services and repairs a variety of company products and systems at customer locations usually ... may be required. . Requires daily internal contact with the service call center via telephone and wireless to receive and provide instructions concerning service… more
- US Tech Solutions (Rochester, NY)
- …+ Bachelors Degree in Business Administration preferred + Inbound Calls or Call Center Experience Required + Experience in Customer Service, Finance, ... timeliness of updates to avoid service related issues + Maintains daily call requirements based on the forecast provided + Maintains department policies/procedures… more
- US Tech Solutions (Rochester, NY)
- …+ Bachelor's degree in business administration preferred. + Inbound Calls or Call Center Experience Required. + Experience in customer service, Finance, ... timeliness of updates to avoid service-related issues. + Maintains daily call requirements based on the forecast provided. + Maintains department policies/procedures… more
- University of Rochester (Rochester, NY)
- …technical resource for the Customer Support Department. Responsibilities include telephone ( Call Center ) coverage, report printing, faxing and communicating ... applications. **JOB RESPONSIBILITIES** **:** 1. Serves as a member of the Call Center team. Answers telephone calls, providing routine information related… more
- University of Rochester (Rochester, NY)
- …procedures. + Maintains performance and quality standards based on established call center metrics including turn-around times. + Initiates insurance ... Responsibilities **Job Summary** The Patient Financial Representative performs the functions of Patient Account Management for individuals receiving care from the… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education and ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract.… more
- Casella Waste Systems Inc. (Rochester, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more