- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... personnel to expedite and/or trace missing or delayed shipments. + Work with Customer Service Team to attain serviceability improvement and process enhancements.… more
- University of Rochester (Rochester, NY)
- …the ability to work independently as well as part of a team, serves as a customer service representative and technical resource for the Customer Support ... courier department to ensure responsiveness. Provides professional, expeditious and high-quality customer service . Provides first level response to phone call… more
- University of Rochester (Rochester, NY)
- Responsibilities **Job Summary:** The claims resolution representative II is responsible for working across the professional fee organization, performing ... timely and routine action to resolve unpaid claims. The **Claims Resolution Representative II ** reports to Accounts Receivable Management. **Key Functions and… more
- University of Rochester (Rochester, NY)
- POSITION SUMMARY: Responsible for the Customer Service Center, the main communication hub for University Facilities and Services, serving as the central point of ... with a summary email. If necessary, call in additional Customer Service Center staff to provide support...expectations with minimal supervision. Band Two: Operations Support Specialist II - In addition to the responsibilities of an… more
- University of Rochester (Rochester, NY)
- Responsibilities **Job Summary** The Patient Financial Representative performs the functions of Patient Account Management for individuals receiving care from the ... University of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients' inquiries via telephone, MyChart, mail, email, and… more
- University of Rochester (Rochester, NY)
- …diploma required + 1-year related work experience in an administrative office or customer service field; or an equivalent combination of education and experience ... revenue cycle systems. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …obligations. Works closely with the patrons, both external and internal, to resolve customer service issues. Interviews and hires candidates for employment by ... posts. Reports directly to the Operations Manager, reporting any service -related problems. **JOB DUTIES AND RESPONSIBILITIES:** 1. Supervises assigned staff.… more
- University of Rochester (Rochester, NY)
- …as assigned **QUALIFICATIONS:** + High School Diploma required. + 2-3 years customer service experience or equivalent combination of education and experience ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant… more
- University of Rochester (Rochester, NY)
- …**QUALIFICATIONS:** **Required:** + High School diploma or equivalent + 2 years of customer service experience; + or equivalent combination of education and ... experience. + Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present. + Ability to handle highly stressful and emotional situations professionally and respectfully. + Strong… more
- University of Rochester (Rochester, NY)
- …and technology adaptation. **Responsibilities:** + Perform duties of Outpatient Access Representative II as needed. + Set standards for customer service , ... (OAR III) coordinates activities of the Outpatient Access Representative II (OAR II ), providing...staff training, operational support, and ensuring accuracy, efficiency, and customer service . Acts as a resource for… more
- University of Rochester (Rochester, NY)
- …and ensures that all functions are completed accurately and efficiently with excellent customer service utilizing the SMH ICARE values. The Scheduler is ... + If an interpreter is not available, in collaboration with Level II schedulers and/or interpreter supervisor/manager, recommends which interpreter to pull from a… more
- University of Rochester (Rochester, NY)
- …+ or equivalent combination of education and experience required + Demonstrated customer service skills required + Medical Terminology, experiences with ... the Office Manager and will also work in collaboration with the, Administrator II , Nurse Manager, Medical Director and health providers. The incumbent will apply… more
- Ricoh Americas Corporation (Rochester, NY)
- **Field Representative II , Field Services Support** POSITION PROFILE Services and repairs a variety of company products and systems at customer locations ... usually within a specific geographic area. A Technology Service Support Rep is capable of handling...and timely manner. . Complies with all company policies. ** Customer Service ** . Interacts with external customers… more
- University of Rochester (Rochester, NY)
- GENERAL PURPOSE: Provide excellent customer service to patients, employees, and guests of the Ambulatory Orthopedic building. Serves customers food and coffee in ... as needed to source products. **JOB DUTIES AND RESPONSIBILITIES:** 1. Provides excellent customer service to all customers in the AO cafe. Creates a warm and… more
- University of Rochester (Rochester, NY)
- …appropriately. Performs duties and achieves and maintains proficiency in provision of excellent customer service , accuracy of data, and efficiency of work. + ... specific work including orientation to department and hospital, registration process and customer service . Acts as information resource for all departmental… more
- University of Rochester (Rochester, NY)
- …appropriately. Performs duties and achieves and maintains proficiency in provision of excellent customer service , accuracy of data, and efficiency of work. 2. ... specific work including orientation to department and hospital, registration process and customer service . Acts as information resource for all departmental… more
- US Tech Solutions (Rochester, NY)
- …for accurate and timely resolution of all bank returned items Provides quality customer service to internal/external customers while mitigating risk to the ... + Inbound Calls or Call Center Experience Required + Experience in Customer Service , Finance, Accounting, or Payroll preferred + Microsoft Word Excel and Access… more
- US Tech Solutions (Rochester, NY)
- …accurate and timely resolution of all banks returned items + Provides quality customer service to internal/external customers while mitigating risk to the ... preferred. + Inbound Calls or Call Center Experience Required. + Experience in customer service , Finance, Accounting or Payroll preferred. + Microsoft Word Excel… more
- University of Rochester (Rochester, NY)
- …as assigned. **QUALIFICATIONS:** + High School Diploma required. + 1 year of customer service experience required. The University of Rochester is committed to ... services including: general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- The Gleason Works (Rochester, NY)
- …Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines ... subsystems and components. You'll be required to professionally interact with customer personnel, shop floor colleagues, supervisors, engineering teams and machine… more