- University of Rochester (Rochester, NY)
- …front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant ... visitation guidelines, restrictions and procedures for Outpatient, Inpatient and Service Related areas + Screen all persons without UR...visit + Respectfully and empathetically explain rationale when a guest is not allowed to visit + Escalate any… more
- University of Rochester (Rochester, NY)
- …**Prior Authorizatons:** + Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing ... to the insurance carrier, and coordinating peer-to-peer reviews for denied services . + Anticipates insurer's various questions and prepares request by applying… more
- University of Rochester (Rochester, NY)
- …**Required:** + High School diploma or equivalent + 2 years of customer service experience; + or equivalent combination of education and experience. + Ability to ... communicate effectively with a diverse population and work through interactions where barriers to communication are present. + Ability to handle highly stressful and emotional situations professionally and respectfully. + Strong communication skills. + Ability… more
- YMCA of Greater Rochester (Canandaigua, NY)
- …Under the supervision of the Health and Fitness Director, a Specialty Instructor II teaches a safe and effective class which promotes total fitness development for ... information with members and community. + Be a professional representative of the YMCA. + Be able to work...Attendance at staff meetings is mandatory. + Products or services that are not a part of the YMCA… more