• Non - Technical Customer

    Fortive Corporation (Fairport, NY)
    …with a growth mindset! _Here's where you'll demonstrate your proficiencies:_ _Product Support :_ + Provide tier 1 quotations and technical documentation, ... **Role:** ** Customer Success Specialist** **Location: Fairport** **Excellent Pay and...inbound client requests. + Act as tier 1 phone support for inbound calls, escalating to tier 2 Applications… more
    Fortive Corporation (10/24/24)
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  • Sr. Technical Support Specialist

    St. John Fisher College (Rochester, NY)
    …and experience may be considered. Minimum of three years' experience in technical support , preferably in a higher education setting. Excellent communication, ... friendly campus community. Job Responsibilities: 40% - Provide tier two and higher support for the College community in response to assigned OIT Service Desk tickets… more
    St. John Fisher College (12/20/24)
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  • Vlocity CPQ / Salesforce Industries CPQ…

    Deloitte (Rochester, NY)
    Vlocity CPQ / Salesforce Industries CPQ Technical Lead (Specialist Senior) Customer & Marketing is creating a new model for a new age-we're an agency and a ... unit testing and code reviews + Provide Salesforce Application Support for Defect Fixes and Configuration support ...makers to present and sell ideas to various audiences ( technical and non - technical ) + Ability… more
    Deloitte (11/07/24)
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  • DoD SkillBridge - Technical Training 1 1

    L3Harris (Rochester, NY)
    …exercises, they take place at the Training Center in Rochester, NY and at customer locations around the world. The Technical Training Department is dedicated to ... for current and future course development. To provide efficient and effective customer service, L3Harris Technical Trainers collaborate with internal business… more
    L3Harris (11/06/24)
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  • Advancement Systems Technical Trainer

    University of Rochester (Rochester, NY)
    …and people management. Ensures project results meet requirements regarding technical quality, reliability, schedule, and cost. Monitors performance and recommends ... member of the Advancement Talent Management team, the Advancement Systems Technical Trainer will provide constituent management systems education training to… more
    University of Rochester (12/17/24)
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  • Desktop Support Analyst

    Robert Half Technology (Rochester, NY)
    …in the development and implementation of software applications. * Ability to provide technical support for software packages is mandatory. * Candidate should ... industry. * Demonstrated ability to communicate effectively with both technical and non - technical staff within...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
    Robert Half Technology (11/21/24)
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  • Physician Support Rep III - PCA Centralized…

    University of Rochester (Rochester, NY)
    …complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic ... management while optimizing provider patient schedule, coordination of patient care and information/data support . THIS IS A HYBRID POSITION - NEED TO BE WITHIN A… more
    University of Rochester (12/17/24)
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  • Assistant Director, IT

    University of Rochester (Rochester, NY)
    …from others on technical change. - Ability to present technology in non - technical terms and recognize the extent to which a given audience requires ... Assistant Director is responsible for maintaining a high level of customer service and managing process improvements. Additional responsibilities may include… more
    University of Rochester (12/17/24)
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  • Salesforce Specialist Senior

    Deloitte (Rochester, NY)
    …clients or other decision makers to present and sell ideas to various audiences ( technical and non - technical ) + Experience implementing other CRM platforms ... Salesforce Specialist Senior Customer & Marketing is creating a new model...business solutions in client-facing and team leadership roles (eg technical lead) + Development experience in Apex, Visualforce, Lightning… more
    Deloitte (12/01/24)
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  • Association Administrative Assistant

    Cornell Cooperative Extension (Rochester, NY)
    …Association Administrative Assistant provides high-level clerical and administrative support for the overall Association, Agriculture, Consumer Horticulture, Master ... various educational materials and coordinate event registration and catered and non -catered events. Serve as local information technology connection to the Shared… more
    Cornell Cooperative Extension (12/17/24)
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  • Help Desk Analyst

    EPI (Rochester, NY)
    …Requests via phone email and SolarWinds ticketing system. + Provide Level 1 & 2 technical support to EPI partners through service tickets. + Tracking all work in ... organizational skills. + Good written and oral communication skills; able to communicate technical information to non - technical users. + Must be detailed… more
    EPI (11/06/24)
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  • Process Validation Engineer I, II, III, Sr. Days…

    LSI Solutions (Victor, NY)
    …improvements for existing processes (Corrective and Preventative Actions-CAPA). + Support facility, utility and operations related non -conformance reports ... pursue better patient outcomes with state-of-the-art devices. After all, our customer is ultimately the patient. POSITION TITLE: Process Validation Engineer I,… more
    LSI Solutions (11/06/24)
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  • Machine Maintenance Technician

    ProAmpac Holdings, Inc. (Rochester, NY)
    …- Friday 7am-3:30pm,** on call every 4th weekend. **FLSA Full Time, Non -Exempt** **Position Overview:** ProAmpac is seeking a Maintenance Technician to join the ... comprehensive product offering. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global… more
    ProAmpac Holdings, Inc. (10/25/24)
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  • Call Center Manager

    Fujifilm (Rochester, NY)
    …ensuring cost-effective resource allocation. + Forecast call volumes and resource requirements to support customer support needs. + Prepare and present ... systems. + Working knowledge of Astea Service Alliance a plus. + Strong technical background complemented by extensive customer service experience. + Strong… more
    Fujifilm (12/10/24)
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  • Quality Technician I, II, Sr. (Days 7:00am…

    LSI Solutions (Victor, NY)
    …relentlessly pursue better patient outcomes with state-of-the-art devices. After all, our customer is ultimately the patient. JOB TITLE: Quality Technician I, II, ... problem solve. The Sr. Quality Technician Level is a technical SME and or Team Lead who trains, coaches...Inspections (incoming and final product). + Segregate and control Non -Conforming Material. + Assist Quality Engineering with testing in… more
    LSI Solutions (12/07/24)
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  • Asst Dir, Identity & Access Mgmt

    University of Rochester (Rochester, NY)
    …from others on technical change required + Ability to present technology in non - technical terms and recognize the extent to which a given audience requires ... The Assistant Director is responsible for maintaining a high level of customer service and managing process improvements. Additionally, the Identity and Access… more
    University of Rochester (12/17/24)
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  • Call Center Representative II - Loction…

    University of Rochester (Rochester, NY)
    …redirects billing inquiries, handles patient/ customer complaints and provides basic technical support . Ensures appropriate use and distribution of Electronic ... support services including: general clerical, general information, way-finding, technical support , provider/service referral, patient registration, and… more
    University of Rochester (12/17/24)
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  • Academic Administrator I

    University of Rochester (Rochester, NY)
    …course materials Create individual and group assignments in Blackboard Level one support in resolving unexpected technical issues in Blackboard Coordinate with ... QUALIFICATIONS: The successful Academic Administrator will: Possess excellent organizational, technical , and communications and customer service skills Work… more
    University of Rochester (12/17/24)
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  • Lead, Project Engineer

    L3Harris (Rochester, NY)
    …Provide complete oversight of the project efforts including: defining the end customer 's technical requirements, designing, documenting, and costing of systems, ... to Obtain a US Security Clearance + successful candidate will possess excellent technical , interpersonal, and customer skills and demonstrate the capacity to… more
    L3Harris (11/23/24)
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  • Audio Engineering Tech IV

    University of Rochester (Rochester, NY)
    …the individual, and internal equity considerations._ **Responsibilities:** As the Technical Expert, the Audio Engineer manages and supports professional recording, ... and video production services and infrastructure for live musical and non -musical performances and events. The Audio Engineer supports faculty and students… more
    University of Rochester (12/17/24)
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