- University of Rochester (Rochester, NY)
- …special needs or care issues. Works directly with hospital staff to solve patient and family problems. Meets/Interviews one on one with patients, families or ... visitors helping them understand the department system/ patient flow and listen to any concerns. Investigates and...members who request intervention in diffusing difficult or volatile patient situations. Problems encountered are often a high level… more
- University of Rochester (Rochester, NY)
- …at an inter-professional level with hospital staff and providers to solve patient and family concerns and is often responsible for de-escalating difficult ... patients, families or visitors helping them understand the department system/ patient flow, listen to any concerns and help resolve...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- University of Rochester (Rochester, NY)
- …management while optimizing provider patient schedule, coordination of patient care and information/data support . **SUPERVISION AND DIRECTION RECEIVED:** ... complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic… more
- University of Rochester (Rochester, NY)
- …for relevant providers, benefit investigation, enrollment of patients in appropriate patient assistance programs, managing the vendor payment process for the ... assistance programs, and collaboration with patient financial services to assure accurate...scheduling software, and electronic medical records preferred. Demonstrated customer relations skills. The University of Rochester is committed to… more