- University of Rochester (Brighton, NY)
- …with unique customer situations. + Assists with onboarding process and training of new Service Desk team members and provides team mentoring on an on-going ... experience required + Or equivalent combination of education and experience + Previous service desk or call center experience preferred + Experience with… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** Provides first level Data Center systems and Service Desk phone support for faculty, staff, students ... rotations. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for issues received via Service Desk intake mechanisms, such as phone calls, service … more
- TEKsystems (Rochester, NY)
- …Technician III provides first level support for the Data Center systems and Service Desk support for those whose business functions rely primarily on ... Skills Desktop, Windows 10, Windows 11, Troubleshooting, Support , Customer service , Hardware, Windows, Help desk , Technical support , Computer… more
- Monroe Community College (Rochester, NY)
- Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Oct 31 2025 Job Description: Job Function: This is a technical support position ... Qualifications: + Must currently hold the Monroe County Civil Service title of Help Desk Assistant or...proofreading brief technical communications or user guidance articles (eg, " Tech Tips" or service reminders) for publication… more
- Crane Payment Innovations (Rochester, NY)
- **Field Service Technician I** Location **NY, Rochester** Department **Field Support ** Employment Type **Full Time** Have you ever used the self-checkout in ... global impact, we are looking for a full-time **Field Service Technician I** to service ...screwdrivers and place parts and equipment . Phone or desk work about 10% of the time doing computer… more
- University of Rochester (Rochester, NY)
- …desktop technologies, etc. + Responds to customer requests, received either via the Service Desk or directly from end-users, based on urgency and established ... **Responsibilities:** GENERAL PURPOSE Provides first and second level technical support for end-user computing devices, including desktops, laptops and... service levels. + Troubleshoots and resolves device-related OS, connectivity… more
- New York State Civil Service (Rochester, NY)
- …assess the performance of help desk personnel. They ensure that help desk personnel provide support in accordance with established processes and guidelines. ... professionals who are passionate about technology, communication, and public service .Candidates should have experience in areas such as technical...systems and projects. They oversee the work of help desk personnel in order to provide support … more
- TEKsystems (Rochester, NY)
- …a secure, enterprise-grade data center environment. This role provides first- and second-level support for systems and service desk operations in a ... Computer Operator (Data Center Services Technician III) Location: Rochester, NY Schedule: C Shift...documentation skills Preferred Skills: + Windows administration + Help desk or technical support background + Experience… more
- BJs Wholesale Club (Henrietta, NY)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... why we offer a comprehensive benefits package designed to support your health, well-being and future - both on...goals, identify and retain top talent. Members: + Guarantee service excellence through all points of contact. + Set… more
- University of Rochester (Rochester, NY)
- …pro-rated proportionately + Part time >=50% receive full health benefits **Practice Support :** + 24/7 Internal Communication desk to place and receive ... procedures . Interpretation of 100% sub-specialty MSK Radiology using latest tech in Bone Densitometry, Fluoroscopy, Radiography, Conventional CT, Cone Beam CT,… more
- Mindex (Rochester, NY)
- …in K-12 EdTech sales within Data & Analytics and Multi-Tiered Systems of Support (MTSS). They will have a deep understanding of school district operations, including ... guide purchasing decisions at all levels within school districts and Educational Service Agencies. Requirements + Generates new sales and fosters relationships with… more