- Henry Ford Health System (Troy, MI)
- … contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES AND ... customer inquiries and complaints received in the call center that will assist with forecasting...environment. + Three (3) years of customer service management experience in a moderately large call… more
- ManpowerGroup (Livonia, MI)
- …+ Positive, can-do attitude + High school diploma or GED + 2 years of Customer service / Call center experience + Proficient with computers/Tech Savvy ... Our client, in Livonia, MI is seeking Call Center Agents to join their...+ Weekly pay with direct deposit + 24/7 Manpower customer care support + Dedicated Career Partner to help… more
- TEKsystems (Troy, MI)
- …be fully fluent in Spanish. + At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider candidates ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per ...front desk/admin experience - NOT just retail or food service ) + Efficient in using a windows PC computer… more
- University of Michigan (Dearborn, MI)
- …SCCM) and processes. - Experience supporting executives. - Experience working a customer service role in a Call Center **Work Schedule** May require ... Service Center Support Specialist Associate Apply...and the ability to work independently to provide excellent customer service and effectively manage customer… more
- Molina Healthcare (Sterling Heights, MI)
- …position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent ... of progressive work experience in Quality Assurance/Auditing, Call Center , or Customer Service . **Preferred Education** Bachelor's Degree or equivalent… more
- Insight Global (Plymouth, MI)
- …FULL TIME IN PLYMOUTH, MI. -1-3+ years of experience in an INBOUND customer service role with recent call center experience - Strong data entry/ typing ... healthcare company and must have experience in a high call volume call center . The...to the sites. We are looking for very strong customer service to support patients through uneasy… more
- TEKsystems (Troy, MI)
- …a day (Monday and Tuesday are the busiest days) Qualifications -1-2 years of customer service experience( call center , retail, restaurants', front desk, ... information and conduct follow-up -Answer calls professionally in a fast-paced call center atmosphere. -Research required information using available resources… more
- Molina Healthcare (Sterling Heights, MI)
- …School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- McLaren Health Care (Southfield, MI)
- …clients, as needed. 3. Understand and strive to meet or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve ... **Position Summary:** **The role of the Call Center Representative is to manage..._Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ **Equal Opportunity Employer… more
- AccentCare, Inc. (Madison Heights, MI)
- Overview Find Your Passion and Purpose as a Purpose as a Call Center Triage Nurse, Registered Nurse Reimagine Your Career in Corporate Healthcare As a ... for your first AccentCare-branded scrubs for patient-facing employees Qualifications Be the Best Call Center Triage Nurse, Registered Nurse You Can Be If you… more
- Genisys Credit Union (Auburn Hills, MI)
- …communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. ... are currently seeking motivated candidates for a Full Time Call Center Representative position at our Home...graduate or equivalent + Up to two years of customer service experience; sales/retail sales experience preferred… more
- Robert Half Office Team (Detroit, MI)
- Description We're Seeking a Customer Service Representative! Robert Half is seeking an articulate, highly skilled Customer Service Representative. Do you ... for a long-term contract / contract position in Detroit, Michigan, this Customer Service Representative opportunity could be for you! Major responsibilities… more
- TRAVELING TEAMS (TM) (Bingham Farms, MI)
- …located in Bingham Farms. We are looking for FUN, energic people with EXCELLENT customer service to join our TEAM! We offer an AWESOME TEAM environment ... assignments and types while up-selling when appropriate. QUALIFICATIONS: * Previous customer service experience preferred. * Excellent verbal communication… more
- Amentum (Detroit, MI)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be… more
- Henry Ford Health System (Detroit, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... diploma or GED equivalent required. Two (2) years of customer service experience. An Associate's degree in...experience helpful. Six (6) months experience as a Contact Center Advocate I or one year outpatient clinic setting… more
- General Motors (Warren, MI)
- … service -oriented, event-driven architecture solutions for an enterprise contact center . + Five (5) years experience developing, architecting, and supporting ... architecting, and supporting Nice CXone voice systems to enhance our Contact Center voice technologies. As we transition from an on-premises solution to a… more
- ASM Global (Detroit, MI)
- …Experience - Minimum (3) years' experience in dispatch operations, communications, and call center operations in security, law enforcement, fire department, EMS, ... and dispatch patrol personnel in response to calls for service in the center . + Maintain electronic...ability to lead, facilitate, plan, document, and organize. + Customer Focus - Is dedicated to meeting the expectations… more
- Comerica (Farmington Hills, MI)
- …by meeting or exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives. This position handles ... Contact Center Agent Tier 2 Summary This position is...a high call volume of in-bound calls in a fast-paced environment...by phone. Customer Support * Provide remarkable customer service by handling inbound and outbound… more
- Hospice of Michigan (Southfield, MI)
- …triage/telephonic assessments preferred. + Two (2) years of management experience and call center experience preferred. Certification in hospice nursing (CHPN) ... Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care...with all triage care delivery processes to continually improve customer care and service satisfaction outcomes. +… more
- Henry Ford Health System (Troy, MI)
- …of two (2) years relevant business experience, required including customer service quality operations and compliance monitoring or call auditing experience. ... GENERAL SUMMARY: The Supervisor of Customer Service Quality, under the direction...and providers. Providing ongoing feedback, support and collaboration with Call Center Vendor ensuring compliance with departmental… more