- TEKsystems (Charlotte, NC)
- We are looking for an escalations professional for a large banking client. Ideal candidate will have experience in banking, strong critical thinking skills, customer ... to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of...to oversee day to day activities of the support Escalations team. Qualifications: + 2-3+ years of financial services… more
- TEKsystems (Charlotte, NC)
- …and external customers to resolve their issues. * Interact with the immediate Escalations team to oversee day to day activities of the support Escalations ... team. Additional Skills & Qualifications: Desired Skills Strong communication skills with the ability to de-escalate customers over the phone (expect 5+ high level escalation calls per day) Ability to communicate effectively through writing and emails.… more
- TD Bank (Charlotte, NC)
- …**Line of Business:** Business Management, Strategy & Support **Job Description:** Senior Manager, AMCB Third Party Risk Office Relationship Manager oversees and ... trends and; identifying issues and opportunities and recommending actions to senior management + Ensures all administration, control and compliance activities are… more
- Truist (Charlotte, NC)
- …manner **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable ... with the direct business lines to ensure proper engagement and escalations + Certification in Information Security Management (eg Certified Information Systems… more
- TD Bank (Charlotte, NC)
- …& Support **Job Description:** **Depth & Scope:** + Works independently as the senior analyst /subject matter expert and may coach and educate others + Considered ... or endorsed articles and tracking & closure of contingent decisions and escalations + Delivery of applicable artifact submissions, in compliance with regulatory… more