- Cognizant (Atlanta, GA)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- CAI (Atlanta, GA)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- GovCIO (Atlanta, GA)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …requirements, policies, procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major ... to Knowledge Base (KB) content. + Provides data to support SD staff coaching opportunities. + Reviews knowledge articles...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more
- BAE Systems (Atlanta, GA)
- …that enable our customers to achieve their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing exceptional IT ... and customer satisfaction. As a Principal Tier 2 Remote Support Analyst , you'll provide Tier 2 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
- Insight Global (Atlanta, GA)
- … Support technical projects and service operations, collaborating with the Service Desk , NOC, and other teams to implement business initiatives. * ... Global is seeking a proactive and technically skilled Desktop Analyst to provide comprehensive end-user support and...troubleshooting and problem analysis * Previous experience in customer service role/client facing role * Tech Support … more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- Xerox (Atlanta, GA)
- …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent ... service every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …troubleshoot and resolve technical issues. + Communicates and collaborates with the Service Desk to streamline troubleshooting issues, and provides assistance in ... level agreement expectations are met. + Utilizes incident and service request software to manage and track support...training and experience. ADDITIONAL JOB DETAILS: + The Educational Analyst II works to ensure rigorous and engaging course… more
- Teradata (Atlanta, GA)
- …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and...+ Partner with Product Pricing, Product Management, and Deal Desk teams to develop and evaluate pricing recommendations. +… more
- Public Consulting Group (Atlanta, GA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
- Motion Recruitment Partners (East Point, GA)
- …with SLAs for response and resolution times + Communicate effectively with the service desk and technical support coordinators regarding incident status ... in the education sector is seeking a skilled Technical Support Analyst for a long-term contract engagement....maintenance and on-site network-related repairs in coordination with the service desk + Maintain accurate network documentation,… more
- Quality Technology Services, LLC (Suwanee, GA)
- …+ One or more years of IT experience in a customer-focused role (Helpdesk, Application or Service Desk support ). Two or more years preferred. + One or more ... Have:** As an **Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR**...IT experience in a customer-focused role (Helpdesk, Application or Service Desk support ). Two or… more
- Safran (Atlanta, GA)
- …du poste** **Domaine metier** Programme / Relations Clients **Metier / Emploi** Support et services client - Front office **Intitule du poste** AOG Specialist ... AOG request is eligible and submit it to AOG Desk Management for decision. * Enter customer orders (new...line with contractual requirements and manage claims with management support . * Coordinate request between the different BUs, CIW,… more