- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will ... + Retrieve voice messages from mail box and return patient calls within 24 hours. Research inquiry if needed....software experience required. Experience One to two years related call center experience preferred; customer service experience… more
- Beth Israel Lahey Health (Burlington, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... the patients and the communities we proudly serve. The Patient Access Representative ensures that the ... questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other… more
- Dana-Farber Cancer Institute (Methuen, MA)
- Monday-Friday 8am-4:30pm. The Patient Representative II (PRII) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI), and is ... critical to a patient 's experience and their entry into the DFCI system....staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate… more
- Tufts Medicine (Lowell, MA)
- … patient 's representatives in a manner that is easily understood by the patient or their representative . 3. Verifies the validity of insurance coverage via ... processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties necessary to… more
- Fresenius Medical Center (Lowell, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Fresenius Medical Center (Beverly, MA)
- …state, and federal agencies. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** Provides patient care under the direct supervision of Hemodialysis Registered Nurse ... for assigned patient (s) in the dialysis suite in the acute setting;...physical demands and work environment characteristics described here are representative of those an employee encounters while performing the… more
- AbbVie (Andover, MA)
- …needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- Fresenius Medical Center (Beverly, MA)
- About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their ... a licensed nurse. * Sets up, tests, and operates hemodialysis machines for patient treatments. * Obtains and documents necessary pre- and post-treatment vital signs… more
- AbbVie (Hudson, NH)
- …needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...pre- call plan using SMART objectives and execute post- call evaluation in order to continuously improve sales performance.… more
- Ethos Veterinary Health (Woburn, MA)
- … Call Center Representatives for our Woburn, MA location. Summary: The Call Center Representative is tasked with delivering superior care for our ... shift (Preferably Evenings) within a 24/7-365 a year service center Skills and Experience: + A team player with...deal with emotionally charged client scenarios, sometimes in critical patient situations + A solid track record of exceeding… more
- Fresenius Medical Center (Lowell, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES:… more
- Fresenius Medical Center (Danvers, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and program operations. PRINCIPAL DUTIES AND RESPONSIBILITIES:… more
- Fresenius Medical Center (Methuen, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and program operations. **PRINCIPAL DUTIES AND ... months from date of hire. + Performs ongoing, systematic collection and analysis of patient data pre - during - post treatment for assigned patients and documents in… more
- Fresenius Medical Center (Lowell, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. **PRINCIPAL DUTIES AND… more
- Fresenius Medical Center (Lowell, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. **PRINCIPAL DUTIES AND ... months from date of hire. + Performs ongoing, systematic collection and analysis of patient data pre - during - post hemodialysis treatment for assigned patients and… more
- Fresenius Medical Center (Rochester, NH)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and program operations. **PRINCIPAL DUTIES AND… more
- Fresenius Medical Center (Saugus, MA)
- …training and treatment therapy by following prescribed predetermined protocols and communicates patient related issues to the physician as needed. As a member of ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. **PRINCIPAL DUTIES AND… more
- Fresenius Medical Center (Lawrence, MA)
- …4 years' related experience. + Demonstrated experience in a customer service, call center or clinical environment required; dialysis equipment experience ... of all customer contacts in applicable systems. + Maintain various confidential patient and/or health information in compliance with company policies and procedures,… more
- North Shore Community Health (Peabody, MA)
- …individual and family across all ages and genders. Within the context of Patient -Centered Medical Home (PCMH) policies and procedures and within standards of care ... care that is respectful of and responsive to individual patient needs and values. We take the time to...employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in… more
- ASM Research, An Accenture Federal Services Company (Concord, NH)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... + Support Microsoft, Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support Medical patient … more