- Highmark Health (Concord, NH)
- …United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, ... groups, providers and brokers in a customer service center. Troubleshoots and resolves customer ...forwarding to the appropriate area for follow up and resolution . + Meet all production, quality, and adherence standards.… more
- J&J Family of Companies (Danvers, MA)
- …& through the customer service call queue from initial contact through resolution . + Accurately enter, process and confirm customer sales orders. + Verify ... Recovery (Abiomed) is looking to hire a Sales Service Associate , based in Danvers, MA. This is a hybrid...+ Track and follow-up on open purchase orders and customer inquiries as assigned to ensure resolution .… more
- Lowe's (Wilmington, MA)
- …+ Work on assigned cases through the case management system to ensure resolution of customer issues. **Minimum Qualifications** + High school diploma or ... **Your Impact at Lowe's** As a Market Delivery Associate , you'll be collaborating with team members in-office...in-office to solve logistic challenges and deliver an exceptional customer experience. Your contributions directly affect customer … more
- IQVIA (Portsmouth, NH)
- …ensure delivery; time and quality resulting in strong financial performance and customer satisfaction and in accordance with SOPs; policies and practices from ... with customers and own relationship with the project's key customer contact(s), communicate/collaborate with IQVIA business development representatives as… more
- Globus Medical, Inc. (Methuen, MA)
- …identify the root cause and create a corrective plan that ensures timely resolution of issues + Maintains compliance with standards typical of the medical industry ... Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven. + **Passionate about Innovation** : Improving… more
- Highmark Health (Concord, NH)
- …leading large projects **Preferred** + 7 years in a role that includes issue resolution , executive oversight or program / project management. + 3 years with Pharmacy ... employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with… more
- Kelly Services (Salem, NH)
- …and evolving. We at Kelly(R) hear you, and we're here for you! We're seeking a ** Customer Service Associate ** to work at a premier call center in **Salem, NH and ... Shift: 1130am-8pm (.56 shift differential) **Why you should apply to be a Customer Service Associate :** * Uncapped earning/bonus potential paid biweekly! * Great… more
- Beth Israel Lahey Health (Exeter, NH)
- Core - Customer Service Specialist I + Full Time + Exeter, NH 03833 ... telephone system and walk-in inquiries for patient's accounts. Provide patients with resolution to phone inquiries as well as follow-up on medical billing denials… more
- Ferrotec USA (Bedford, NH)
- …and tasks may vary by business unit. Reports to the Manager of Customer Service, Regional Sales Manager, or equivalent. Achievement of objectives must include an ... immediate supervision. * Answers phone calls from customers and maintains high customer satisfaction with courteous, efficient, and complete service and support. *… more
- Vontier (Concord, NH)
- …and verification. Ensure timely submission for supervisor approval, facilitating a swift customer resolution process. + Conduct Certified Trainer Audits: As ... industry partners to gather information, manage expectations, and ensure successful issue resolution . + Manage customer support projects: Oversee all technical… more
- Beth Israel Lahey Health (Burlington, MA)
- … resolution .** **Conducts regularly scheduled department meetings.** **Patient centered customer service - Oversee front desk operations, high volume call center ... the ROI/Audit & Research Department: Front desk services, release of information, customer service; investigate and follow up on patient privacy and security… more
- Sedgwick (Concord, NH)
- …New York Labor Law, and miscellaneous professional liability claims; to provide resolution of said type of highly complex claims; to coordinate case management ... and to manage the total claim costs while providing high levels of customer service. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Analyzes and processes complex or… more
- Verint Systems, Inc. (Concord, NH)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer works closely… more
- Ferguson Enterprises, LLC. (North Reading, MA)
- …and future generations. We are seeking a dynamic and results-driven Outside Sales Associate to join our team, specializing in selling water meters and smart water ... territory. The ideal candidate will have a passion for building strong customer relationships, uncovering client needs, and driving sales growth in a competitive,… more
- Ensono (Concord, NH)
- …scheduling reorganizations, creating and maintaining DR procedures and overall support of customer needs and requests. + The successful candidate will be called upon ... to support requests from multiple clients + Supporting multiple customer for after hours on-call + Database Administration +...utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index… more
- Amazon (North Reading, MA)
- …- Manage the operational support of products at scale to ensure prevention and timely resolution of customer impactful problems. A day in the life Amazon offers ... devices, optimization algorithms using ML/AI and large-scale software services to sort customer packages by final destination and consolidate them onto trucks for… more
- IBM (Lowell, MA)
- …Cloud Solutions. Your efforts will directly impact the value realized by the customer and the ultimate success of their implementation. You enjoy working with ... customers, have strong conflict resolution skills and thrive in a fast-paced environment. The...customers time to value. You will engage regularly with customer stakeholders within Finance and DevOps. Utilizing your business… more
- Fujifilm (Concord, NH)
- …per Fujifilm policies. + Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. + Utilizing ... and effective communications with the management team to escalate issues and customer concerns. Performs the administrative duties associated with the job, including… more
- Beth Israel Lahey Health (Exeter, NH)
- …Follows up on medical billing for a multi specialty physician group. Provides customer service for patient account inquiries. Posts payments and processes mail on a ... daily basis. **Requirements:** + Associate 's degree or equivalent experience + 1-3 years medical...Responsibilities:** 1. Review work log daily to ensure timely resolution of outstanding A/R. Follows-up on incorrectly denied and… more
- Ensono (Concord, NH)
- …Assisting team members and other areas with technical questions and problem resolution , Monitoring and tuning of systems software, Functional knowledge, use of z/OS ... ISV products) in support of Software Lifecycle Management + Incident / Problem resolution What the Ideal Candidate Brings to this Role _Required Qualifications help… more