- GovCIO (Concord, NH)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5405/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Help Desk to support ...changes to procedures. Consults with support teams, help desks, customers and other technical staff… more
- GovCIO (Concord, NH)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities**...can't do it alone. We need great people to help us do great things - for our customers,… more
- Sutherland Global Services (Concord, NH)
- …Server management experience + Knowledge of Email systems and Networking experience in a technical support / help desk environment + Proven understanding ... customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team... to customers, resellers, and partners + Provide configuration help , troubleshooting and best practice advice to customers +… more
- State of Massachusetts (Middleton, MA)
- …innovation with the goal of student success. * Job Description:* *POSITION: Full-Time IT Help Desk Support (EDP Systems Analyst I):* Essex County Sheriff's ... Unit I Position; Grant Funded Position *SUMMARY:* The IT Help Desk Support , reporting to...upload, and student access. * Create, update, and maintain technical and user documentation. Produce documentation on problems encountered,… more
- Red River (Lexington, MA)
- …with one of our clients in the Lexington, MA area. This person will handle technical support requests directly from our customers, as well as escalation from ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- Red River (Lexington, MA)
- …with one of our clients in the Lexington, MA area. This person will handle technical support requests directly from our customers, as well as escalation from ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- GovCIO (Concord, NH)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst to support the US Courts. **Responsibilities** Provides technical support for ... cables, and connectors. Provides personal computer, hardware, and software support . Installs, services, and repairs personal computers and installs...can't do it alone. We need great people to help us do great things - for our customers,… more
- Verint Systems, Inc. (Concord, NH)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... customer installations and training. + Works with higher level technical support employees to assist with problem...day shift_** , 8 hours in the day. The Support desk is open from 6 am… more
- Twinstate Technologies (Concord, NH)
- …and client focused dedication to excellence, let us know by applying. POSITION OVERVIEW: TECHNICAL Support Are you looking to accelerate your career? We are ... recruiting for several technical positions to join our amazing team. In any...experienced positions available. Current positions may include Cabling Technicians, Help Desk , Networking Specialist, VolP Specialist, System… more
- Ensono (Concord, NH)
- …the stability, integrity, and efficient operation of information systems that support core organizational functions and clients. This is achieved by monitoring, ... Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of… more
- NTT America Solutions, Inc. (Concord, NH)
- …queues and provides support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with general direction from the ... breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical… more
- MIT Lincoln Laboratory (Lexington, MA)
- …enhance ITSM processes, such as incident categorization, root cause prediction, and service desk automation. + Partner with technical teams to pilot and deploy ... and implementing innovative solutions. This position bridges the gap between technical teams and business stakeholders to deliver optimized workflows, actionable… more
- Fujifilm (Concord, NH)
- …timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when ... general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the… more
- Stantec (Auburn, NH)
- …rigor, an innovative spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource for future generations. By ... Arbor, MI; Minneapolis, MN; Columbus, OH to name a few. The candidate will support project proposal and application processes throughout the US and Canada with Focus… more
- Amazon (North Reading, MA)
- …ensuring that your stakeholders know where your team stands. On your way back to your desk , your team calls you into a technical deep dive, trying to understand ... experience for our customers. We want people who will help share and shape our mission to be Earth's...our DNA. We do this daily by solving complex technical and business problems with ingenuity and simplicity. If… more
- MIT Lincoln Laboratory (Lexington, MA)
- …Router Network (SIPRNet) and Enterprise Lincoln Collateral Network (ELCN) networks can contact for help and support . They are also tasked with ensuring that both ... has two primary responsibilities. They provide a Classified Service Desk that users of the Laboratory's Secret Internet Protocol...(NIST 800.53, STIGs and SRGs, DAAPM, etc.) and what technical solutions we have in place to meet those… more
- Parker Hannifin Corporation (Woburn, MA)
- …identifying, researching, and resolving technical problems. The IT analyst will help support a variety of IT processes and manufacturing applications, that ... incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct...methods applicable to the work area. + Provide after-hour technical support as needed. + Overnight travel… more
- SHI (Concord, NH)
- …and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of SHI is our employees ... Include, but not limited to: + Build, implement and support a wide range of solutions using platform services...initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- SAIC (Hanscom AFB, MA)
- … technical assistance and training to users. + Troubleshoot and resolve Tier 3 help desk tickets. + Perform performance, server, and log monitoring. + Deploy ... part of a team responsible for the architecture design/planning, automation, management, support , and oversight of the Cloud One Azure environments. The Azure Cloud… more
- Novo Nordisk (Lexington, MA)
- …new applications and apply knowledge in troubleshooting situations + Understanding of remote support and help desk ticketing systems + Preferred experience ... ingenuity and innovation. And our competitive compensation package and support of a healthy work-life balance all add to...and utilizes this knowledge to develop training for other technical supporters + Serves as a role model to… more