- State of Massachusetts (Middleton, MA)
- …strengths and innovation with the goal of student success. * Job Description:* *POSITION: Full-Time IT Help Desk Support (EDP Systems Analyst I):* Essex ... 12:00pm - 8:00pm; AFSCME Unit I Position; Grant Funded Position *SUMMARY:* The IT Help Desk Support , reporting to the Assistant Director of… more
- Vaco (Concord, NH)
- …and technology organizations. The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in ... multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in...Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person… more
- Red River (Lexington, MA)
- …+ Minimum 3 years of IT (5 years preferred) experience with IT administration and support experience with windows administration and management of Active ... humble, and team-oriented people that are always willing to support the success of their colleagues over their own....truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit… more
- Red River (Lexington, MA)
- …+ Minimum 3 years of IT (5 years preferred) experience with IT administration and support experience with windows administration and management of Active ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to… more
- Novo Nordisk (Lexington, MA)
- …new applications and apply knowledge in troubleshooting situations + Understanding of remote support and help desk ticketing systems + Preferred experience ... IT security best practices, policies and procedures in support of IT security programs + Analyzes user requirements, develops and implements functional… more
- Parker Hannifin Corporation (Woburn, MA)
- …users with advanced questions or problems by identifying, researching, and resolving technical problems. The IT analyst will help support a variety of IT ... Responsibilities: + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible… more
- MIT Lincoln Laboratory (Lexington, MA)
- …Router Network (SIPRNet) and Enterprise Lincoln Collateral Network (ELCN) networks can contact for help and support . They are also tasked with ensuring that both ... Position Description This position will serve as the Operations IT Systems Team Lead within the Classified Enterprise Services team. The CES Operations Team has two… more
- Twinstate Technologies (Concord, NH)
- …and experienced positions available. Current positions may include Cabling Technicians, Help Desk , Networking Specialist, VolP Specialist, System Administrators ... into a future-forward B2B company specializing in cybersecurity, proactively managed IT services, and hosted and on-premise voice solutions, with security being… more
- Ensono (Concord, NH)
- …the benefit of IT systems while mentoring team members with client support . Position reports to Manager Information Technology, Info Sys. Key Areas of Focus for ... the stability, integrity, and efficient operation of information systems that support core organizational functions and clients. This is achieved by monitoring,… more
- NTT America Solutions, Inc. (Concord, NH)
- …a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, ... resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity.… more
- MIT Lincoln Laboratory (Lexington, MA)
- …Business Analyst plays a critical role in driving the success of IT Service Management (ITSM) by leveraging data-driven insights, enhancing processes, and ... enhanced service delivery. The Senior Business Analyst will be part of the IT Service Management (ITSM) team within Client Services, focusing on gathering and… more
- SAIC (Hanscom AFB, MA)
- …Provide technical assistance and training to users. + Troubleshoot and resolve Tier 3 help desk tickets. + Perform performance, server, and log monitoring. + ... part of a team responsible for the architecture design/planning, automation, management, support , and oversight of the Cloud One Azure environments. The Azure Cloud… more
- CompuCom (Andover, MA)
- …business. **Duties and Responsibilities:** + Lead and manage the 24x7 Service Desk team, ensuring continuous support and response to infrastructure and ... As part of a leading IT managed services specialist with more than 12,000...MA. This role requires a strong leader who can help scale operations to meet the demands of a… more
- SHI (Concord, NH)
- …The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, ... proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely...17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of… more
- Autodesk (Concord, NH)
- …**we are on a mission to give specialty contractors the tools and support they need to thrive in an increasingly complex and fast-paced industry. Autodesk ... looking for a dynamic** **Senior Strategy Manager, Specialty Contractors (Field Operations)** **to help lead the charge. This is more than a job; it's an opportunity… more
- Lincoln Financial Group (Concord, NH)
- …access and support to the entire Lincoln enterprise. As a part of this IT Security Identity team, this specialist will help to ensure the rest of the ... + Acts as an escalation point for security problems not resolved by the IT Service Desk . + Uses problem solving methodology for decision making and follow up +… more
- H&R Block (Plaistow, NH)
- …in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also ... Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to...committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and… more
- Eliassen Group (Concord, NH)
- …and cloud-based systems. The Senior Database Administrator handles technical escalations from help desk staff and supports our employees and contractors with ... challenging problems quickly. You will be responsible for DBA support and SQL development for both on-premises data center...will get their hands dirty and jump in and help the team- of currently 3 other Database developers… more
- Fujifilm (Concord, NH)
- …concepts, the difference between thetwo, and Fuji's best practice guidelines. Help develop and maintain upgradedocumentation for the overall process and versions. ... timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when necessary. +… more