- National Gallery of Art (Washington, DC)
- Summary The Help Desk Manager is responsible for leading the operations and maintenance activities to provide support for users of the Oracle Financials ... system. This role involves managing day-to-day operations of the help desk , troubleshooting system issues, and ensuring timely resolution of financial… more
- Leidos (Chantilly, VA)
- **Description** GxNext is looking for a Help Desk Manager that would be responsible for leading a team of technical support specialists, overseeing the ... day-to-day operations of a help desk , ensuring timely and effective resolution of user issues by managing workflows, monitoring performance metrics, training… more
- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- TekSynap (Washington, DC)
- …efficient, secure, and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the ... incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and… more
- General Dynamics Information Technology (Washington, DC)
- …career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is smarter. Our work ... Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful contributions to challenging… more
- Marriott (Washington, DC)
- …Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- TekSynap (Washington, DC)
- …programming skills. + Technical certification, or HDI Certification **Overview** We are seeking a Help Desk Tier II Technician to join our team supporting US ... tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday...are fully patched, anti-virus software and System Center Configuration Manager (SCCM) software are installed. + Use remote diagnosis… more
- ICF (Reston, VA)
- Description ICF International is seeking a Manager , IT Service Desk , to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ... a Tier 3 expert level analysis and technical support group on the Service Desk . This role will work with other technical teams throughout a global organization to… more
- Marriott (Chantilly, VA)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES**...on strengths. * Sets clear expectations, with the General Manager , for the team. * Verifies that the team… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Manager . This position will be located in Washington DC and will be an onsite position. ... USD $142,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5620/service- desk - manager -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-5620_ **Category** _Information… more
- M. C. Dean (Annapolis Junction, MD)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... This position falls under the supervision of the Operations Manager . Main responsibilities include: + Answers network support phone...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... be available to work non-standard hours + Comfortable with desk side support + Must be a team player...+ If you have questions please contact Mamie Karmun, Manager Shareholder Programs at ###@akima.com **Job ID** 2025-15089 **Work… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player....allowance. If you have questions please contact Mamie Karmun, Manager Shareholder Programs at ###@akima.com. **Job ID** 2024-14659 **Work… more
- MPR Associates (Alexandria, VA)
- …exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes incoming telephone, ... incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- NuAxis Innovations (Washington, DC)
- …for Office 2007 or later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification. **Knowledge ... **Tier II Service Desk Specialist** Location **Washington, DC** \# of openings...NetIQ Directory Resource Administrator (DRA) + Systems Center Configuration Manager (SCCM) + Cisco AnyConnect + Citrix XenDesktop +… more
- Interactive Government Holdings, Inc. (Springfield, VA)
- …with (IAW) Army Regulation (AR) 625-1. Initiate review, resolve or forward Help Desk cases to appropriate case manager within three (3) business days. Review ... Program Manager - USAR ACES Category Program Management Description...within 24 hours of accepting case (Non- LOI or help desk cases) when additional information is… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10...+ Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +… more
- TekSynap (Fort Meade, MD)
- …with JIRA and Remedy ticketing systems + Experience with Microsoft System Center Configuration Manager (SCCM) + A problem solver who can get in, be given a project, ... determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM inColumbia,MD.… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company ... other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to provide the… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the...direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the… more