- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7263/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …essential functions of the job with or without reasonable accommodation. **Summary** The Director, Service Delivery and Operations is a highly skilled senior ... to meet the highest standards of safety, reliability, and customer experience. The ideal candidate will: + Direct end-to-end...The Director is responsible for leading all aspects of Service Delivery and Operations activities… more
- Leidos (Arlington, VA)
- …objectives. Key Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment + Ensure compliance with ... exceptional talent, and an unwavering commitment to excellence. We are seeking a ** Service Delivery Line of Business (LOB) Manager** to join our mission-focused… more
- Palo Alto Networks (Washington, DC)
- …threat hunting, and product teams to tailor the service to each customer 's environment, ensuring seamless delivery and exceptional customer experience. ... security posture and SOC maturity. **Job Summary** The Technical Service Delivery Lead (XSIAM) acts as the...with the SOC engineering team to ensure timely, high-quality delivery + Lead customer touchpoints, including onboarding… more
- Leidos (Reston, VA)
- …technical or management discipline + Requires a minimum of 8 years of experience in IT service delivery or operations management + Requires a minimum of 5 ... Digital Modernization Sector is seeking a highly qualified Regional Service Delivery Manager to support the Department...experience in multi-site or regional support roles + Strong customer service orientation with demonstrated ability to… more
- Cardinal Health (Washington, DC)
- …administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing … more
- SAP (Herndon, VA)
- …Governance is established for each account and is the primary SAP NS2 Delivery point person aligned to customer executives throughout the services lifecycle, ... that span organizational boundaries including multiple business units and service partners/vendors. Delivery Executive provides leadership to cross-functional… more
- Highmark Health (Washington, DC)
- …of health plan operations , including claims processing, enrollment, billing, and customer service . + Proven track record of successfully managing complex ... aspects of solution delivery across enGen platform, products and service , including affiliation implementations, new external customer implementations, and… more
- Deloitte (Mclean, VA)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... Microsoft platforms and integrate with other technologies, focusing primarily on client service delivery while also driving sales activities and thought… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives… more
- Ensono (Washington, DC)
- …strong relationships with client leadership to facilitate effective project and service delivery and client satisfaction. **Key Responsibilities:** + **Strategic ... on key account health metrics and risks. + Champion innovation in service delivery , including adoption of automation, cognitive solutions, and DevSecOps… more
- Amazon (Arlington, VA)
- …connectivity. The Amazon LEO business operations team is looking for a Service Delivery Manager (SDM) to join our Global Enterprise Services (GES) ... Program Managers (TPMs), Technical Account Managers (TAMs) and Customer Delivery Engineers (CDEs) performing all service readiness coordination, and… more
- BAE Systems (Falls Church, VA)
- …finance and procurement. This position requires a broad range of experience, including customer management, service delivery , leadership of diverse teams, ... **Job Description** BAE Systems, Inc. is looking for a CostPoint Delivery Manager to lead our Deltek CostPoint and IFS application teams. The successful candidate… more
- CORT (Hanover, MD)
- …trucks. Ensure no product is left behind at venues. * **Provide onsite customer service :** Interact professionally with clients during deliveries and setups, ... members of the delivery team, representing CORT to customers and ensuring customer satisfaction. This role is responsible for the safe and timely delivery ,… more
- DXC Technology (Ashburn, VA)
- …and continuous improvement. **Essential Job Functions (edit as needed)** + Oversee delivery of Applications practice ensuring service levels, quality standards, ... (NYSE: DXC)** helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and… more
- Oracle (Washington, DC)
- …Project Manager (TPM) - Hardware Delivery to oversee the delivery , configuration, deployment, and lifecycle management of self- service badging kiosks, ... Colo, hyperscale, and corporate sites. Reporting to the Global Director of Systems Operations , the TPM's primary focus is to ensure robust, scalable, and efficient… more
- Capital One (Mclean, VA)
- Senior Product Manager, Delivery Pipelines Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of ... fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our...role, you will advocate for the needs of the customer while building our platform roadmap. You will ensure… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... data and AI transformations, with a focus on Generative AI advisory for delivery , user adoption, operations transformation, and AI governance. 5. Orchestrating… more
- CORT (Hanover, MD)
- …trucks. Ensure no product is left behind at venues. * **Provide onsite customer service :** Interact professionally with clients during deliveries and setups, ... position.** The Delivery Driver works collaboratively as part of the Operations team. You will be responsible for loading, delivering, and installing furniture… more
- Amazon (Herndon, VA)
- Description AWS Infrastructure Services owns the design, planning, delivery , and operation of all AWS global infrastructure. In other words, we're the people who ... software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people… more