- General Dynamics Information Technology (Washington, DC)
- …for some of the most complex government, defense, and intelligence projects. Join GDIT as an Service Desk Experience Manager for a career where your ... Infrastructure and Operations **Skills:** Customer Experience (CX),Enterprise Service Delivery,ITIL Framework,IT Service Desk ,...2 weeks of starting) + Ability to achieve Help Desk Institute Support Center Manager (HDI-SCM) within… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee...equivalent work experience . + 9+ years of experience in service desk operations, call ... The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...center, and deskside support. + 3+ years of experience managing technical personnel. + 2+ years of … more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager ...relevant experience working in an IT or Service Desk environment. + IAT Level II… more
- Marriott (Arlington, VA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... ** * High school diploma or GED; 2 years experience in the guest services, front desk ,...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation...Experience in training and mentoring staff to enhance service delivery. **ADDITIONAL REQUIREMENTS** + Must be able to… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant...Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation… more
- Sage Hospitality Group (Washington, DC)
- …home at the Homewood Suites Washington DC Capitol- Navy Yard **Job Overview** The Front Desk Manager is responsible for the daily operation of the Front Desk ... Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed...and departures, and guest transportation, while maximizing the guest experience through top quality customer service . +… more
- Link Solutions Inc (Adelphi, MD)
- …. + Ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher per DoD 8570/DoD ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Guest Services (Mount Rainier, MD)
- …Program; Housing & Meal Plan Available ESSENTIAL FUNCTIONS + Receive direction from the Front Desk Manager and assist in the overall management of the desk ... Compensation Amount: The Lead Front Desk Agent must have the ability to assist...have strong customer services skills and ensure excellent guest service is provided. This position reports to the General… more
- Silver Diner Development, LLC (Bethesda, MD)
- …Interacts with guests in and as they leave the restaurant to ensure a positive dining experience + Maintaining a clean Front Desk area to Silver standards + When ... 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within....our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,… more
- Guest Services (Mount Rainier, MD)
- …services for guests in a friendly and efficient manner. This position reports to the Front Desk Manager and Front Desk Lead. Job Description: Wage: $17.77 - ... Clerk must have the ability to perform all desk attendant functions including provide excellent service ...of safety issues and report them immediately to your manager . + Performs such other related duties as directed… more
- GovCIO (Washington, DC)
- …manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience . Current ITIL Foundation ... IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- GovCIO (Washington, DC)
- …proper use of hardware and software **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience ) + ... **Overview** GovCIO is currently hiring for a Service Desk Lead to support our...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Washington, DC)
- …Computer Science, or a related field is a strong advantage) with 2-3 years of experience in IT support, help desk , or a related technical field. + Clearance ... **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This… more
- Guest Services (Mount Rainier, MD)
- …The Front Desk Clerk/Cashier/Host at the National Park Inn provides excellent service at the hotel front desk , performing all relevant functions including ... and retail clerk. This position reports to the General Manager . Job Description: Wage: $17.77 - $17.77 Benefits: Sick...guest when possible. + Assist in coordinating the front desk and housekeeping departments to assure rooms are clean… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...tone for our guests' visit and create an elevated experience with elegant hospitality. + Earn hourly wage+tip pool… more
- Koniag Government Services (Washington, DC)
- …on a regular basis using administrative tools and utilities including SCCM + Experience in maintaining and managing service accounts as required. Installing, ... Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in Washington, DC. This… more
- M. C. Dean (Vienna, VA)
- …of Relevant Experience or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience :** + Help Desk Support Functions with a ... world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic...of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more