- General Dynamics Information Technology (Washington, DC)
- … Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make ... career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager...Manage will work closely with the Program Manager support Service Desk operations and strategy.… more
- IntelliDyne (Falls Church, VA)
- Deputy Call Center Manager Location: Falls Church, VA Status: Exempt Clearance: Secret About the role IntelliDyne is seeking a highly motivated and experienced Call ... Center Deputy Manager to lead our team in Falls Church,...right candidate the opportunity to establish best practices for service engagement in a technical environment. We are looking… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... a Major Defense Acquisition Program (MDAP). + Leadership experience in US Service -related military operations or defense acquisition program management related… more
- TekSynap (Arlington, VA)
- …Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs, and continuous improvement ... and problems with internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance,… more
- TekSynap (Washington, DC)
- …+ Demonstrated excellence in planning, directing, and managing IT projects/ operations . + Demonstrated successful working knowledge and supervision of employees ... best practices related toIToperations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based software… more
- TekSynap (Washington, DC)
- …of experience in management of broad-based IT programs + Advanced customer service skillsand training **Overview** We are seeking aDeputyProgram Manager to join our ... products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in state… more
- CACI International (Ashburn, VA)
- …Oversees large-scale multi-discipline team, including 24x7 operations support, monitoring, and service desk operations . + Your team will provide on-call ... team is crucial. **What you'll get to do:** + Service delivery operations , which include managing a...responsible for installing, repairing, and maintaining solutions. + Leading service delivery innovation to service desk… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Industrial Base efforts related workforce/workload management, logistic services, business operations , and total force initiatives in support of shipyard Corporate… more
- Synergy ECP (Columbia, MD)
- …veteran status, or any other protected class. Synergy ECP is looking for a Deputy Program Manager for a contract located in Columbia, MD Clearance Required: TS/SCI ... to these systems. Provides support to IT systems including day-to-day operations , monitoring and problem resolution for all of the client/server/storage/network… more
- TekSynap (Washington, DC)
- … Deputy Program Manager Operations Manager Secure Supply Chain Manager Operations Manager Service Desk Manager IT Broadcast Engineer Installation ... Manager Many of the roles will require a Capitol Police background check. If you are contacted for an opportunity the employment manager will provide the job description and requirements. **Overview** We are seeking individuals who are interested in working on… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Certification programs. The director of this program advises the Deputy Commander (SEA 07) and acts as the Program...conduct new construction and maintenance work on future and in- service submarines. **In this role, you will:** + Manage… more