- NuAxis Innovations (Washington, DC)
- …Documents, tracks, and monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... ** Tier II Service Desk Specialist ** Location...technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, DC ... of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support… more
- ICF (Reston, VA)
- Description ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's ... IT Support Specialists provide mid-level analysis and technical support for the ICF employee user community, including multiple levels of users, management,… more
- Leidos (Rockville, MD)
- …and software utilities. + Responds to telephone calls, email and personnel requests for technical support . + Documents, tracks and monitors the problem to ensure ... Regulatory Commission (NRC)** . In this mission we provide Tier 1 Help Desk Support to the... is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets… more
- BAE Systems (Washington, DC)
- **Job Description** The Video Teleconference Specialist role will provide onsite support to a Federal Government client in Washington, DC. This role provides ... (VTC), technology for collaboration, meetings, training, and specialized use meeting rooms. Tier 2 support working to troubleshoot equipment and provide onsite… more
- General Dynamics Information Technology (Washington, DC)
- …Experience** : Minimum three (3) years of security experience as a junior security specialist . + **Required Technical Skills** : Must be proficient in Microsoft ... to make a personal impact as a **PERSONNEL SECURITY TIER II SAP ADJUDICATOR.** Join a high optempo, mission...ADJUDICATOR.** Join a high optempo, mission critical team in support of a DoD joint service organization at the… more
- L3Harris (Ashburn, VA)
- …land, sea and cyber domains in the interest of national security. Job Title: Specialist , Technical Support Engineer Job Code: 21011 Job Location: Ashburn, ... VA Job Description: L3Harris is currently seeking a professional Technical Support Engineering Specialist to join this expanding team. The successful… more
- M. C. Dean (Washington, DC)
- …lives, and changing the world for the better. We are seeking a **Network Technical Specialist 1** to join our **Security and Electronic Systems (SES)** business ... issues for physical security systems and networks + Provide Tier 3 support to the system administration...interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical… more
- EAB (Washington, DC)
- …recent awards. For more information, visit our Careers page. The Role in Brief Partner Support Specialist This role is open in our Washington DC office. Primary ... usability of EAB products and services, while providing daily Tier 1 support to our partner community....tickets. + Partner closely with Strategic Leaders to provide technical and functional support for partners +… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD)… more
- Cinteot (Annapolis Junction, MD)
- …Description: RIS I has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... for hardware acquisitions + Prepares engineering plans and site installation Technical Design Packages + Develops hardware installation schedules + Prepares drawings… more
- KBR (Bethesda, MD)
- …This is a contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end users for account ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with...tools available to you. + Provides first contact resolution technical support via incoming phone calls, to… more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- General Dynamics Information Technology (Arlington, VA)
- …management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provide technical assistance to computer users. ... Responds to telephone calls, email and personnel requests for technical support . + Documents, tracks, and monitors...the problem to ensure a timely resolution. + Provides second- tier support to end users for either… more
- Amentum (Arlington, VA)
- ** Support Equipment Quality Control Specialist , Journeyman** serves as a coordinator and single point of contact for SE related requirements. Provides advice on ... requirements and reporting financial status on all applicable projects. Supports SE technical evaluations. Provides support for aspects of SE including reviewing… more
- NTT America Solutions, Inc. (Washington, DC)
- …configuration, and administration of SAP S/4HANA and addressing ticket escalations from our Tier 1 support while maintaining defined SLAs. This support ... or new products to reduce costs, simplify the operational support . + Prepare end-user, tier 1 ...and administration. + .lS/4HANA or Oracle EBS administration and support experience is a plus + Technical … more
- IT Partners,Inc (Herndon, VA)
- … Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help ... portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets,...to escalate the trouble ticket for resolution by a technical subject matter expert. Requirements Candidate should have at… more
- Leidos (Washington, DC)
- …Local Area Network (C-LAN). Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users locally and ... Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support for multiple...(DHCP) and Domain Name System (DNS). + Comfortable discussing technical information with users and other support … more
- Utilities Service, LLC (Washington, DC)
- … specifications, and contract documents for site-civil projects. + Provides field technical support in multiple construction specializations such as field ... **Description** We are currently seeking a **Civil Construction Specialist ** to work with Dominion Energy on Construction Projects. This is a field position and… more
- Nightwing (Sterling, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software… more