- LinkedIn (New York, NY)
- …office on select days, as determined by the business needs of the team._ The Customer Success Manager (CSM) partners closely with their assigned sales ... with sales counterparts on prioritized customers to drive overall customer adoption, enhance customer success ,... customer engagement and adoption. + Analyze current customer engagement metrics and leverage the Learning … more
- eightfold.ai (New York, NY)
- …amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Enterprise East role at Eightfold is responsible ... to help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager - Enterprise East will become a trusted… more
- Amazon (New York, NY)
- Description As Principal Product Manager of Customer Success Tooling within the AWS Specialists & Partners (ASP) org, you will be responsible for defining ... and executing the strategic vision for AWS customer success tooling. You will work directly...to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity… more
- Snap Inc. (New York, NY)
- …operationalizes and outsources categorized groups of related tasks focused on customer success and retention. We're looking for a Manager , Customer ... data-driven decision-making. + Experience designing and implementing scalable customer success programs. + Passion for continuous learning , innovation, and… more
- Cisco (New York, NY)
- …to achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our ... with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves… more
- Amazon (New York, NY)
- Description The Technical Program Manager for AWS Customer Success , will be at the forefront of shaping the future of AI and machine learning , enabling ... Own our business mechanisms and cadence - Contribute to Customer Success strategy, including insights from data...to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity… more
- Amazon (New York, NY)
- …a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex Gen AI projects and ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Google (New York, NY)
- …and the strategy for how their advertising can reach thousands of users. As a Customer Success Manager , you will drive Google Marketing Platform technology ... customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery. + Experience… more
- Datavant (New York, NY)
- …Given our SaaS business model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, renewals, account growth,...Table:** + Minimum 5 years experience in strategic, healthcare customer -facing role + Strong focus on learning … more
- S&P Global (New York, NY)
- …leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus ... work changes daily. You are responsible for a successful customer journey and touch points that create long term...renewal proposals and potentially identify upsell opportunities . Ongoing learning , and deepening that knowledge, of the suite of… more
- Scotiabank (New York, NY)
- US Manager , Learning **Requisition ID:** 214336 **Salary Range:** 110,000.00 - 150,000.00 _Please note that the Salary Range shown is a guideline only. Salary ... of the business. **What You'll Do** + Champions a customer focused culture to deepen client relationships and leverage...systems and knowledge. + In partnership with the Senior Manager , Learning , participates in strategic learning… more
- American Express (New York, NY)
- …experience for internal and external candidates. GTA is looking for a Sr. Manager - Global Talent Acquisition, Learning & Communications. This individual will ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...who collaborate with stakeholders across the organization, the Sr. Manager - GTA Learning & Communications will… more
- JPMorgan Chase (New York, NY)
- …Product/Project Manager reporting into the Artificial Intelligence and Machine Learning team, to coordinate the deployment, adoption, and optimization of our AI ... high-quality products that resonate with clients. As a Product Manager in Global Investment Banking Digital team, you are...are responsible for acting as the voice of the customer and developing profitable products that provide customer… more
- JPMorgan Chase (New York, NY)
- …to employ cutting-edge techniques in disciplines such as Deep Learning and Reinforcement Learning . As an AI Product Manager Vice President in the Machine ... the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk… more
- Cengage Group (New York, NY)
- …every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ The Customer Success Consultant will build relationships in key ... **We believe in the power and joy of learning ** At Cengage Group, our employees have a...They will support account retention to increase revenue. The customer success specialist will collaborate with internal… more
- Netflix (New York, NY)
- …support the Global sales teams. This role will create a remarkable and equitable learning experience for our global sales teams to help empower their growth and ... voice and representative of the regions as your end customer . The ideal candidate should be self-driven, adept at...Ops onboarding path & reference materials + Report on success metrics and draw insights from the data Experience:… more
- New York Times (New York, NY)
- …so good that it's worth paying for.** **Job Description** **About the Role** As Client Success Manager you will oversee customer success and retention ... by providing best-in-class, daily account management. As a Client Success Manager you will act in an...deadline constraints + Invest in a long-term commitment to learning and category of business **Preferred Qualifications:** + Bachelor's… more
- Amazon (New York, NY)
- Description As Senior Manager of Customer Success Specialists within the AWS Specialists & Partners (ASP) org, you will play a key role in shaping and ... executing AWS' global customer success vision. You will report to...to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity… more
- Amazon (New York, NY)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible...owned by the CSM that are critical to the success of our customer 's cloud journey. AWS… more
- Amazon (New York, NY)
- …of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the ... and AWS partners, working closely with the Global Account Manager , the CPM oversees strategy execution in truly transformational,...AWS capabilities such as; Data Analytics, IoT and Machine Learning . This customer facing role may require… more