- MetLife (Bloomfield, CT)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- Conduent (East Hartford, CT)
- …take this into consideration when applying._ Reporting to the Site Operations Manager, the ** Call Center Supervisor ** is responsible for the supervision of ... Call Center Staff. This person will work in collaboration with...policies and procedures when needed. + Serving as a Call Center SME (Service Matter Expert). +… more
- Eversource Energy (Windsor, CT)
- …on and leads various project teams, as necessary\. + Participates in the on\- call supervisor rotation, and participates in emergency/storm restoration events, as ... media/executive inquiries\. **Qualifications** _Technical Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Masonicare (Wallingford, CT)
- RN Psychiatric Clinical Supervisor (NIGHT SHIFT) Job Location: Wallingford Center , Connecticut RN Psychiatric Clinical Supervisor (NIGHT SHIFT) Masonicare ... variances in a timely fashion, to the Director/and or Supervisor on the off shifts. + Acts as liaison...and existing holes. + Will participate in a rotating on- call schedule to address any immediate needs or crisis… more
- State of Connecticut, Department of Administrative Services (Middletown, CT)
- …program for statewide emergency management and homeland security; + Serve as Operations Supervisor and oversee a 24/7 on- call staff responsible for supporting ... Emergency Management Program Supervisor Recruitment # 251209-0512AR-001 Location Middletown, CT Date...and Rescue Team; + Support the State Emergency Operations Center (SEOC). Please see EXAMPLES OF DUTIES section below… more
- Lowe's (East Hartford, CT)
- …responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center . The Supervisor is the primary point of contact for BDC/Lowe's ... projects and relationship management of the third-party logistics operated Bulk Distribution Center . The Supervisor is responsible for resolving store claims,… more
- Amentum (East Hartford, CT)
- …for every thirty (30) hours worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and paid time off benefits. *This ... assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified… more
- Cardinal Health (Hartford, CT)
- …patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing actions including customer service, ... + Oversee daily operations for patient access support contact center team of up to 15 team members and...+ Demonstrate knowledge of quality systems and approaches including Call & Case Monitoring, Adverse Event reporting and Non-Conformance… more
- Eversource Energy (East Berlin, CT)
- …Drives innovation and change in business processes Leads area work center activities during manager absence Represents manager at department, customer, and ... Performance\. + Fulfills storm duty assignments and participates in on\- call rotation as required\. **Technical Knowledge/Skill/Education/Licenses/Certifications:** + Working knowledge… more
- Transdev (Hamden, CT)
- …routes periodically. + Ensure proper radio and 10-codes used. + Document all drivers call outs, including early and late starts, and early and late finish. + Drive ... Job Category: Other Job Type: Full Time Req ID: 6630 Pay Group: X58 Cost Center : 55329 The above statements are intended to describe the general nature and level of… more
- Fresenius Medical Center (Meriden, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration… more
- Cardinal Health (Hartford, CT)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Masonicare (Rocky Hill, CT)
- …Living Masonicare at Greenridge Place - Rocky Hill, CT Full Time Salaried/Exempt / On- Call Rotation Summary of Position The ALSA Director is designated as the ... Supervisor of Assisted Living Services Agency (SALSA) for the...care. Responds to resident when a resident activates the call for aid system. + Conducts daily office hours… more
- National Health Care Associates (North Haven, CT)
- **-** **A Great Place to Work** Montowese Center for Health & Rehabilitation is a proud affiliate of National Health Care Associates. As a Certified Great Place to ... will also** **back up the Unit Manager and/or RN Supervisor ** **.** **LPN license required.** **What You'll Do:** As...manner. 2. Assists patients with overview of the unit, call bells, telephone, TV, etc. 3. Assists with menu… more
- Hartford HealthCare (Meriden, CT)
- …6. Support scheduling, management of Kronos, PTO requests, and management of call -outs. 7. Responsible for supporting Supervisor with execution of weekly/monthly ... you to become part of Connecticut's most comprehensive healthcare network. Rushford Center , one of Connecticut's leading providers of addiction and mental health… more
- State of Connecticut, Department of Administrative Services (Waterbury, CT)
- …Nurse Coordinator, you will have the opportunity to: + Assist the Nurse Consultant/ Supervisor in the monitoring of nursing issues in various private sector agencies, ... of records; + Assist the Nurse Consultant and/or Nurse Supervisor with reviewing and tracking various reports (such as...and community; + Prepare reports; + Participate in regional on- call system; DDS Mission Statement: The mission of the… more
- State of Connecticut, Department of Administrative Services (Colchester, CT)
- …or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: + Referral Questions: This posting may require ... this class is accountable for acting as a working supervisor for an assigned group of Transportation Maintainers and/or...detection, levels of signals, and priority. + Experience with Call Before You Dig (CBYD) system and priority. +… more
- Hartford HealthCare (Hartford, CT)
- …of the largest and most respected teaching hospitals as well as a Level I trauma center . Hartford Hospital is on the cutting edge of technology & medical care and is ... home to the Center for Education, Simulation and Innovation (CESI), one of...organization. *_Job Summary_* Under the supervision of a Clinical Supervisor , provider and/or practice manager performs a variety of… more
- Cardinal Health (Hartford, CT)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more