- Kuehne+Nagel (Naugatuck, CT)
- …most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Naugatuck is looking for a new IT Service Desk Team Lead to join our IT ... team . **Your Role** As our IT Service Desk Team Lead, you will be responsible for supporting all staff in North America with software and hardware… more
- Masonicare (Wallingford, CT)
- …and server knowledge as he/she will work interactively with Masonicare's network team . The IT Service Desk /Call Center and IT Desktop Support teams ... as well as supervise two teams; one is the IT Service Desk /Call Center and...Service Desk /Call Center, along with the IT Desktop Support team into an integrated,… more
- GovCIO (Hartford, CT)
- …+ Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience + ... Desk Manager will manage and lead the help desk teams and coordinates complex IT projects...and new products in development projects. Manages a project team comprised of a multidisciplinary staff. Reviews, manages and… more
- Charles IT (Middletown, CT)
- Exceptional Service . Endless Improvement. Passionate People. Honest and Forthright. These values guide everything we do, and we achieve them thanks to the diverse ... and collaborative efforts of our team . We are dedicated to creating a supportive environment...designed to provide hands-on experience in: + Our customer service approach + Active Directory user and group management… more
- Deloitte (Hartford, CT)
- …and necessary US Government system accounts + Escalates issues as needed to Enterprise Service Desk on behalf of customers + Adheres to enterprise rules and ... the center of our client's business. By joining our team , you could help C-suite and program leaders transform...devices. + At least five years of experience providing IT Support (Desktop/Help Desk ), systems administration, and… more
- GovCIO (Hartford, CT)
- … process, knowledge artifacts, and other documentation. + Collaboration across entire project team functional areas to ensure help desk is in alignment with ... and support of Veteran Affairs. + Resolution of help desk tickets received from the end users. + Interacting...from gathered and logged metrics for content requests, Customer Service support, and/or web analytics. + Manage and track… more
- Newell Brands (Hartford, CT)
- …projects, and provide production support services. This person will also assist other IT team members when needed. RESPONSIBILITIES: + Work with worldwide ... complete testing for new functionality + Manage and prioritize service desk tickets to meet individual deadlines... tickets to meet individual deadlines + Support Global IT team members QUALIFICATIONS: + Bachelor's degree… more
- Ford Motor Company (Hartford, CT)
- …users relying on our IT resources and thousands of contacts to our service desk every month, this transition is a significant step towards improving the ... customer sentiment, and design integrated tech experiences by bringing IT Service Lines together to solve customer...resource groups * Paid time off for individual and team community service * A generous schedule… more
- Moses/Weitzman Health System (Middletown, CT)
- …accountable for IT strategy development in lock-step with the executive team and its mission, strategic plan and delivery tactics. That strategic leadership must ... governance processes as a member of the senior leadership team . + Provide strategic and operational IT ... systems. **Operational Management** + Ensure continuous improvement of IT services through oversight of service level… more
- State of Connecticut, Department of Administrative Services (Middletown, CT)
- …) position, within the Applications Development team , in service of the ... joining forces with the majority of Executive Branch, Agency IT organizations, to form a new, centralized team...between other technical staff, users and vendors regarding Help Desk and service requests; + Monitors personal… more
- H&R Block (Kensington, CT)
- …tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... **551109BR** **Title:** Associate Team Leader **Our Company** **:** At H&R Block,...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- SHI (Hartford, CT)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...- all 6,000 of them.** If you join our team , you'll enjoy: + Our commitment to diversity, as… more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- …another IT related support area? If so, join our team ! The State of Connecticut (https://portal.ct.gov/) , Department of Administrative Services ... and Technology (DAS BEST) is joining forces with the majority of Executive Branch, Agency IT organizations, to form a new, centralized team under the Bureau of… more
- SHI (Hartford, CT)
- …and AWS Cloud environments + Cloud engineering experience in Azure and AWS + Cloud service desk or other related technical support experience in Azure and AWS + ... **Job Summary** The Technical Account Manager on the Managed Services team serves as clients' main point-of-contact for proactive post-sales managed services… more
- The Hartford (Hartford, CT)
- …quality and service we are committed to delivering. + Superior desk management skills required. + Critical thinking skills inclusive of investigation, decision ... and to help others accomplish theirs, too. Join our team as we help shape the future. Sustaining The...settling first party property losses while delivering superior customer service . The ideal candidate will operate in the full… more
- The Hartford (Hartford, CT)
- …to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. Work Arrangements: This role will have a Hybrid ... information and resolves problems. Supports sales efforts and strategies. Workload/ Desk Management: Responsible for handling high volumes of transactions.… more
- The Hartford (Hartford, CT)
- …to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford Global Specialty - Financial Lines ... developments + Address inquiries from agents and policyholders, providing superior customer service + Provide key training and marketing support to Underwriters +… more
- Prime Therapeutics (Hartford, CT)
- …for reporting to the Chief Compliance Officer, Prime's senior leadership team , executives, Corporate Compliance Committee members and the Board of Directors; ... to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the licensing… more
- The Hartford (Hartford, CT)
- …to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford Financial Lines Errors & Omissions E&O ... . Addressing inquiries from agents and policyholders, providing superior customer service . Providing key training and marketing support to Underwriters… more