- Humana (Hartford, CT)
- …caring community and help us put health first** The Workforce Management Lead applies and integrates advanced and predictive analysis, people metrics and reporting ... talent management, diversity and human resource compliance). The Workforce Management Lead works on problems of diverse scope and complexity ranging from… more
- Deloitte (Hartford, CT)
- …of the largest UKG implementations to date. Work you'll do As a UKG WFM Pro Advanced Scheduling Implementation Senior Consultant, you should expect to be involved in ... the following: + Implement UKG WFM Pro Advanced Scheduling modules including Advanced Scheduler, Time...be a true business partner with the credibility to lead the business - not just a seat at… more
- CVS Health (Hartford, CT)
- …for CVS Health's Contact Center initiatives. The individual in this role will lead the governance, communication, design, build and maintenance of our Contact Center ... and manage application sustainment, enhancement, and/or new development. Reporting to the Lead IT Director, Contact Center Technology, this position is critical in… more
- Whole Foods Market (West Hartford, CT)
- …you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your ... in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store… more
- Verint Systems, Inc. (Hartford, CT)
- …Senior Manager, Engineering leads one or more product engineering teams within our WFM product family. This Senior Manager serves as a driver to organize ... expert in system architecture using Java technology stack with proven ability to lead teams and strive in high paced agile environment. **Principal Duties and… more
- Verint Systems, Inc. (Hartford, CT)
- …and engineering to develop comprehensive designs and implement solutions. + Lead technical discussions internally and with clients to understand contact center ... + Strong understanding of contact center concepts such as IVR, ACD, CTI, and WFM + Strong communication skills + Demonstrated ability to work in a fast-paced,… more