- Merck & Co. (Durham, NC)
- …team-based empowered culture. Seeks ideas and information on how to improve customer service involving internal and external customers. Applies knowledge of the ... HVAC & R troubleshooting skills are essential and the applicant must have experience with GMP areas, room pressurization and dehumidification systems.- Must be able… more
- Merck & Co. (Durham, NC)
- …by policies, procedures and business plan; receives limited guidance from manager .Provides planning and scheduling guidance to mechanics, technicians and colleagues ... equipment in manufacturing and lab buildings.Anticipates and interprets client and/or customer needs to identify solutionsWorks as a liaison between Engineering,… more
- Merck & Co. (Durham, NC)
- …Assurance will be primarily responsible for conducting and supporting customer Product Quality Complaint investigations, Adverse Event investigation, and Quality ... management process across the siteConsults on an as-needed basis with next-level manager on more complex decisions and/or issues that impact other units with… more
- Novo Nordisk Inc. (Durham, NC)
- …software experience is highly desirable. Relationships Quality Control Senior Manager . Essential Functions Support plans to maintain & improve QC lab computer ... QC lab computer systems to meet current & projected customer , business & regulatory requirements through the following activities:...science or related field with 6 years of relevant experience May consider a High School Diploma or GED… more
- Novo Nordisk Inc. (Durham, NC)
- …The Position Seeking level II or Sr level Application Engineers with Pas-X experience . This position is responsible for ensuring reliable & consistent operation of ... reliability of process control systems to meet current & projected customer , business & regulatory requirements through the following activities: People Focus,… more
- CARMAX (Raleigh, NC)
- …service levels, staffing, etc.) + Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic ... Your leadership will drive your team to deliver an iconic customer experience through executing our Professional Selling Principals and working together with… more
- DXC Technology (Raleigh, NC)
- …** Manager , Project Management** is a strategic and operational leader within the Customer Experience Voice of the Customer (VoC) team. This individual ... with strategic goals and customer -focused outcomes. Partner with the Customer Experience Senior Director to prepare teams for leadership reviews and key… more
- Fujifilm (Raleigh, NC)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Under Armour, Inc. (Raleigh, NC)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Eliassen Group (Raleigh, NC)
- ** Customer Lifecycle Marketing Campaign Manager ** **Anywhere** **Type:** Contract **Category:** Data **Industry:** Insurance **Workplace Type:** Remote ... Description + Recommended Jobs **Description:** Our healthcare client is seeking a Customer Lifecycle Marketing Campaign Manager . This candidate will be focused… more
- Eaton Corporation (Raleigh, NC)
- Eaton's Electrical Sector is seeking a Customer Success Manager (CSM) to support our expanding portfolio of Brightlayer Solutions. This position can be based in ... an accredited institution required * Minimum eight (8) years' experience in customer success/account management roles for... in the enterprise and/or cloud software space. * Manager of people experience . **Position Success Criteria:**… more
- Rocket Software (Raleigh, NC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Emerson (Raleigh, NC)
- The Customer Success Manager role at NI will be...of business of $10m in ARR + **4+ years** of customer success experience in a B2B SaaS organization ... software to improve adoption, retention, and expansion within the customer base. The Customer Success Manager...outcome realization. **For This Role, You Will Need:** + Experience managing a group of enterprise and mid-market customers,… more
- Vontier (Raleigh, NC)
- The primary responsibility for the Customer Service Account Manager (CSAM) is be the point of contact for his/her assigned accounts to ensure accurate order ... involve limited domestic and international travel where the account manager is responsible to represent the company in face-to-face...Skill** . College degree-4 year required . 3-5 years Customer Service/ customer facing experience .… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- EDB (Raleigh, NC)
- …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . Your passion as a professional CSM is being a champion ... the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be...**What your impact will be:** + Deliver a world-class customer experience as a trusted advisor that… more
- Cypress Creek Renewables (Durham, NC)
- Customer Service Manager at Cypress Creek...(or equivalent experience ). + 3+ years of experience in customer service, operations, or a ... will join us. Position Overview We are seeking a detail-oriented and client-focused Customer Service Manager (CSM) to oversee day-to-day client support and… more
- Verint Systems, Inc. (Raleigh, NC)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Ryder System (Raleigh, NC)
- …Summary: The Sr Mgr Cust Intel Data Insights oversees the customer data governance program and makes all every day decisions. The ... Sr Manager manages and facilitates Governance Council meetings, meets regularly...units. Responsible for facilitating decisions that will help improve customer master data quality at Ryder by facilitating discussions… more
- Wolters Kluwer (Cary, NC)
- . Step up as a ** Manager , Customer Success** , where you will manage a team and oversee a department dedicated to maintaining and enhancing customer ... daily activities align with departmental goals. * Oversee the customer onboarding process, enhancing the overall experience ....the customer onboarding process, enhancing the overall experience . * Analyze customer performance data to… more
