- Henry Ford Health System (Troy, MI)
- …all customer contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES ... Determine training, policy, procedure and benefit needs relating to customer service as a result of quality...environment. + Three (3) years of customer service management experience in a moderately large call… more
- Molina Healthcare (Sterling Heights, MI)
- …**Required Experience** 1-3 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service . **Preferred Education** ... + Participates in internal listening sessions. + Assists Quality Manager in providing standard weekly and monthly reporting within...3-5 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service .… more
- General Motors (Warren, MI)
- …week minimum or other frequency dictated by the business. We are seeking a dynamic Manager to lead a team of Service Information Developers within the Service ... complexity and rate of change has increased dramatically for customer vehicles. + This manager will need...the company to meet the needs of technicians and service professionals. **Responsibilities** + This manager is… more
- Rexel USA (Rochester Hills, MI)
- …develop positive relationships with existing and prospective customers and vendors, demonstrates excellent customer service and sets an example for other staff + ... Don't miss the chance to apply for the Branch Manager at Gexpro today! **The position of Branch ...with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability… more
- General Motors (Warren, MI)
- …the end to end customer lifecycle of a globalB2C brand For the Manager , Campaign Activation, OnStar role - + Working knowledge of the subscription business and ... its intricacies, unique data requirements and customer experience For the Manager , Campaign Activation,...Experience supporting revenue driving automotive adjacency business such as Customer Care, Service and Loyalty programs **GM**… more
- US Foods (Rochester Hills, MI)
- …relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * Competitive spirit and results driven ... profitability goals. Primary areas of responsibilities are: * Primary owner of customer relationship * Selling, and engaging customers in value added activities. *… more
- General Motors (Warren, MI)
- …and follow-up activities + Work closely with operations, product, software, marketing, sales, and customer service teams to ensure a seamless lead handoff and ... Center- three times per week, at minimum.** The **Enterprise Lead Solutions Manager ** will work within the Vehicle Commerce Department under Digital Sales &… more
- General Motors (Warren, MI)
- **Job Description** **Senior Product Manager - eCommerce / Shopify** **Hybrid:** This role is categorized as hybrid. This means the successful candidate is expected ... We own end-to-end responsibility for Digital Sales, encompassing both front-end customer experiences and the back-end systems that power them, including product… more
- PNC (Troy, MI)
- …Description** + Manages and directs a team to achieve business results and customer experience goals. May have direct sales and client responsibilities. Oversees the ... and coordinates the daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new customers… more
- General Motors (Warren, MI)
- …week, at minimum. **The Role** The GM Loyalty team is seeking an Assistant Manager , Funnel & Conversion Analyst who is a data-driven professional with the ability to ... examine high priority customer experiences and funnel performance at each marketing touchpoint...tag management systems like Adobe Launch or Google Tag Manager , and utilizing data visualization tools like Power BI,… more
- CSL Plasma (Pontiac, MI)
- …**Experience** + Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... pheresis process. You will report to the Assistant Center Manager . **The Role** + In compliance with Standard Operating...answer the telephone and answer callers question or transfer call to appropriate staff member. + Maintain alertness and… more
- Robert Half-Robert Half Corporate (Troy, MI)
- …and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing ... **JOB REQUISITION** Talent Manager - Contract Finance & Accounting **LOCATION** MI...one with success in developing new business in a multi‐ call , multi‐decision maker environment. + Prior success marketing to… more
- General Motors (Warren, MI)
- **Job Description** **Staff Product Manager , Vehicle Software Updates** **Hybrid:** This role is categorized as hybrid. This means the successful candidate is ... be located at any of those three locations. **The Role** As a Staff Product Manager at General Motors, you will be responsible for leading and defining the overall… more
- General Motors (Warren, MI)
- …three times per week or other frequency dictated by the business. **The Role** The Manager will lead a team within the EV Battery Lifecycle group. This person will ... Collaborate with various teams including Purchasing and Supply Chain, GM legal, Customer Care and Aftersales, Environmental, Safety, GM Ventures and others to… more
- Kratos Defense & Security Solutions, Inc. (Oxford, MI)
- Job Descriptions: GENERAL JOB SUMMARY: The Manager of Quality Operations will manage with a strong sense of quality ownership, strategic thinking, and the drive to ... and tests are performed. + Investigates internal manufacturing related customer escapes and drives root cause and corrective action...by providing opportunities for them to continue contributing after service to our nation. We also work to provide… more
- General Motors (Warren, MI)
- …relocation benefits._ General Motors is seeking an experienced **Cross-Brand Social Strategy Manager ** to lead social media strategy across our key brands: Buick, ... team of experts, and ensure social-first initiatives drive brand engagement and customer loyalty across key social platforms like Instagram, TikTok, and YouTube. The… more
- General Motors (Warren, MI)
- …a pivotal role in using and advancing technology to offer unparalleled customer experience and develop revenue generating streams while acting as cornerstone to ... lead efforts developing/testing antenna components/modules as well as antenna technology. Manager will be responsible for mentoring and the integration and release… more
- General Motors (Warren, MI)
- …Infotainment Software on the VCU and CCU platforms. As a Software Integration Manager you will be accountable and responsible for delivering on-time software that is ... tested, integrated, and meeting customer expectations. You will be responsible to drive issues...gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected… more
- ABM Industries (Troy, MI)
- …can grow a career and a future with us. This Senior Business Development Manager works to develop new and potential commercial and industrial accounts within a ... strategy unique to that prospective client that includes one service or several bundled solutions. This position also partners...the territory. + Prospect for new business by cold call activities, networking, and lead generation & qualification. +… more
- Kratos Defense & Security Solutions, Inc. (Oxford, MI)
- …+ Prepare and distribute program status reports to meet internal and external customer requirements + Interface with customers and suppliers as necessary to build an ... KNOWLEDGE, SKILLS OR ABILITIES EEO/M/F/D/V #LI-Onsite Keyword: Program, program manager , PMP, program management, program planning, Program/Project Management, program… more