• Call Center Agent

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW CALL CENTER AGENT ( HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (10/16/24)
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  • Call Center Insurance Agent

    Mass Markets (Wichita, KS)
    …OVERVIEW CALL CENTER INSURANCE AGENT (P&C LICENSED) We are hiring call center insurance agents who are positive, persuasive, and have the ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (10/01/24)
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  • Call Center Agent (Days)

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW CALL CENTER AGENT (DAYS) As a Call Center Agent , you will be either dedicated to a specific project or handle blended inbound ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (10/06/24)
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  • 2X10 Call Center Agent (Sat.…

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW We are looking for part-time call center agents to support inbound projects while working Saturday and Sunday shifts. In this role, you will ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (10/16/24)
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  • Collections Agent ( Hiring

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us!...paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales,… more
    Mass Markets (10/16/24)
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  • Technical Support Agent ( Hiring

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside… more
    Mass Markets (10/16/24)
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  • Customer Service Agent ( Hiring

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert… more
    Mass Markets (10/16/24)
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  • Call Center Sales Supervisor

    Mass Markets (Wichita, KS)
    …Determining work procedures, preparing work schedules, and expediting workflow + Responsible for hiring , coaching and terminating call center employees + Be ... excellent communication skills, we need your help in managing call center sales agents. While your team...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
    Mass Markets (10/16/24)
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  • Call Center Operations Manager

    Mass Markets (Wichita, KS)
    …Determining work procedures, preparing work schedules, and expediting workflow + Responsible for hiring , coaching and terminating call center employees + Be ... PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
    Mass Markets (10/16/24)
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  • Call Center Representative…

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW CALL CENTER AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for agents to support inbound customer service ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (10/15/24)
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  • Entry-Level Telecom Customer Care Agent

    Mass Markets (Wichita, KS)
    …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (10/21/24)
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  • Call Center Director

    Mass Markets (Wichita, KS)
    …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... sales through the actions of others + Understanding of call center tools and technology used to...+ Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and… more
    Mass Markets (08/13/24)
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  • Insurance Call Center Sales Manager

    Mass Markets (Wichita, KS)
    …established ourselves as a trusted partner in the industry. We are seeking a Call Center Sales Manager experienced in Property and Casualty and Life insurance ... In this role, you will be responsible for managing agent development, issue resolution, and monitoring the metrics and...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (08/27/24)
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  • Licensed Insurance Call Center

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... development to flourish and respond to a changing marketplace. + Measures agent performance against standards to ensure program effectiveness. + Work closely with… more
    Mass Markets (08/27/24)
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  • Cable Sales Agent

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW CABLE SALES AGENT The sales job of the year is now hiring ! We are looking for sales agents to support a national cable service provider. If you… more
    Mass Markets (10/19/24)
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  • Bilingual Cable Sales Agent

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... any time for any reason. ID2024-43114 Updated Date11/1/2024 DepartmentBilingual Call Center Positions ScheduleMultiple Options BonusYes Wage… more
    Mass Markets (11/01/24)
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  • Full-Time Customer Care Agent

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... outbound contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research… more
    Mass Markets (10/22/24)
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  • Customer Service Agent (Weekend)

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... outbound contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research… more
    Mass Markets (08/16/24)
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  • Sales Supervisor I

    Mass Markets (Wichita, KS)
    …working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, ... activity and development of 15-20 agents within a complex call center environment. The supervisor is responsible...+ Possess effective conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
    Mass Markets (08/13/24)
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  • Customer Service Supervisor

    Mass Markets (Wichita, KS)
    …+ Responsible for driving the growth of revenue and profit originating from a call center + Monitor and analyze key performance indicators (KPIs) to assess ... possess the below qualities. + Minimum of 3-years total call center experience or 1-year call...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
    Mass Markets (08/13/24)
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