- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:** ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS Transform technology...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Technical Support,Troubleshooting **Certifications:** ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Annapolis, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service,Information Technology (IT) ... see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling… more
- Evolent (Annapolis, MD)
- …meet established customer service/contact center service levels/metrics + Staff the agent Team " help desk " and quickly respond to agent questions and guidance ... connected care journey. We are hiring for a Team Lead to join our Pharmacy Care Customer Service Team....throughout the assigned shift ; handle real-time escalations where appropriate + Coordinate and… more
- Johns Hopkins University (Baltimore, MD)
- …Works with Service Desk Supervisor to review tickets and workflow in the Help Desk ticketing system to ensure an accurate reflection of services rendered and ... Point of contact for tech call outs, schedules / shift , vacation requests. + Other duties as assigned. **Additional...OS 11 and higher) preferred. + Working knowledge of help desk ticketing system (eg ServiceNow ,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk ... differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter....in Annapolis Junction, MD * US Citizenship Required * Shift : Monday - Friday 2pm-10pm or 3pm-11pm GDIT IS… more
- NTT America Solutions, Inc. (Annapolis, MD)
- …+ Works independently, with general direction from the client, stakeholders, team lead , or senior manager, to perform operational tasks to resolve all escalated ... as needed, for critical client and business-impacting issues. + Ensures that the shift handover process highlight any key escalated open tickets to be focused on… more
- NCR VOYIX (Annapolis, MD)
- …of Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing technical hardware, software, and procedural support for ... leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems....will be scheduled to work at least one Saturday shift approximately one time every 3 - 5 weeks.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. WHAT YOU'LL NEED TO SUCCEED: * Education: Bachelor of ... a SIEM Team - Splunk Systems Engineer you will help ensure today is safe and tomorrow is smarter....On Site * US Citizenship Required * 40 hours/week; Day- shift , M-F work hours; available for after hours on… more
- NCR VOYIX (Annapolis, MD)
- …institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are ... Ability to work independently + Ability to work flexible hours including 2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT… more
- General Dynamics Information Technology (Annapolis, MD)
- …and work instructions used by the SCCM, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units. WHAT YOU'LL NEED TO SUCCEED: ... our differentiator. As a SCCM/MCM Systems Engineer you will help ensure today is safe and tomorrow is smarter....On Site * US Citizenship Required * 40 hours/week; Day- shift , M-F work hours; available for after hours on… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Center / Global Enterprise Management (EMC/GEM) IT Facing Service Desk (IFSD) provides 24/7 mission and infrastructure monitoring, notification, administrative ... our differentiator. As a Telecommunications Technician III you will help ensure today is safe and tomorrow is smarter....US Citizenship Required * 401K with company match * Shift : Eves Sun-Thurs | 2pm-10pm or mids Sun-Thurs |… more