- Leidos (Baltimore, MD)
- … Support team to address executive user issues and requests as necessary. Coach Tier 1 agents on how to recognize and categorize issues based on what ... fashion. **Primary Responsibilities.** Under the direction of the Customer Support ( Tier 2) Lead, you will be...to users in the future. Continuously provide feedback on Tier 1 / Tier 2 knowledge… more
- GovCIO (Annapolis, MD)
- …to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier -2- support /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret...**Qualifications** + Bachelor's with 5 - 8 years of IT administration support experience (or commensurate experience)… more
- General Dynamics Information Technology (Elkridge, MD)
- …Computer Systems,Information Technology ( IT ) Systems Support ,Systems Support **Certifications:** Security+ - CompTIA **Experience:** 1 + years ... a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekendsand holidays). +… more
- Indigo IT, LLC (Baltimore, MD)
- …secure. JOB RESPONSIBILITIES: + Provide Tier 1 , Tier 2, and Tier 3 technical support for the Department of Homeland Security and Customs and Border ... SUMMARY: Indigo IT is seeking to add an IT Systems Technician to our growing field support team. This team is integral to ensuring the technology used… more
- Cinteot (Annapolis Junction, MD)
- …Field Support Specialist 1 Description: The Hardware Technician ( IT Field Support Specialist 1 ) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …+ Implementing security best practices and applying security patches + Providing IT break/fix support including Tier 1 (Help Desk) and Tier 2 ... and experience in some of the following areas? + Providing support to IT systems including day-to-day operations, monitoring and problem resolution for all… more
- Amentum (Annapolis Junction, MD)
- …bonus. **Requirements:** + Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk) problem ... nation's security and intelligence mission. A system administrator provides support for implementation, troubleshooting and maintenance of IT...+ Provide assistance to users in accessing and using IT systems. + Provide Tier 1… more
- ARSIEM (Annapolis Junction, MD)
- …activities of configuration and operation of IT systems + Assist users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier 2 ... work with. ARSIEM is looking for a System Administrator 1 . This position will support one... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier I (Help… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- … 1 .5 - 2 hours commute from Aberdeen Proving Ground, MD for IT support **Desired Qualifications:** + Outstanding customer service and communication skills + ... SAVA is looking for a committed IT professional to become part of our team...provide feedback on one-time and problematic trends/patterns with customer support requirements + Ensure rigorous application of cybersecurity policies,… more
- DCCA (Fort Meade, MD)
- …following capabilities: . Provide support for implementation, troubleshooting and maintenance of IT systems . Provide Tier 1 (Help Desk) problem ... . Provide assistance to users in accessing and using IT systems . Provide Tier 1...problem identification, diagnosis and resolution of problems . Provide support to IT systems including day-to-day operations,… more
- Breakthru Beverage Group (Linthicum, MD)
- …LAN, WAN and telecommunications and unified communications devices. Handles escalations from Tier 2 operations user support engineers. **This role operates in ... **Overview** The **Senior IT Network Engineer** I performs senior level network...of network hardware and applications. + Handles escalations from Tier 2 operations user support engineers for… more
- CACI International (Fort Meade, MD)
- …**Responsibilities:** + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem ... this role, you will get the opportunity to provide support and maintain government IT systems that...+ Provide assistance to users in accessing and using IT systems + Provide Tier 1… more
- Insight Global (Hanover, MD)
- … Specialist to sit fully onsite in Aberdeen, MD. They will be responsible for providing Tier 1 Support . They will be responsible for performing help desk, ... account creation, ticket management, hardware and software installation, troubleshooting, and other admin duties. Compensation: $85K to $95K per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and… more
- Synergy ECP (Columbia, MD)
- …infrastructure, Messaging products include: TIBCO EMS, ActiveMQ, Artemis, and Kafka + Provide Tier III support on the Data Transport Systems (DTS) software + ... Framework: used extensively to standardize/simplify configuration logic control, data access, security, Web- tier , etc. + Develop and support the GUI interface… more
- Ops Tech Alliance (Fort Meade, MD)
- …for you. **Responsibilities** + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) + Provide support for identification, diagnosis and resolution of ... System Administrator Level 1 (Fort Meade, MD) **System Administrator Level ...per year OTA is seeking System Administrators to provide support for implementation, troubleshooting and maintenance of Information Technology… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …are looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier 1 /Level 1 support . Provides phone and in person ... Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize… more
- DCCA (Fort Meade, MD)
- …(https://phg.tbe.taleo.net/phg02/ats/careers/v2/applyRequisition?org=DCCAMD&cws=39&rid=2386) DCCA is a veteran-owned IT business specializing in providing innovative ... Help Desk Specialist 1 Location Fort Meade, MD Job Code 2386...support . . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize… more
- COMSO, Inc (Fort Meade, MD)
- …of IT systems + Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis ... infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations,...+ Provide assistance to users in accessing and using IT systems (U) Provide Tier 1… more
- M. C. Dean (Annapolis Junction, MD)
- …( IT ) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . This position requires onsite support at ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...Provide assistance to end users in accessing and using IT systems. + Answer Help desk phone calls; triage… more
- COMSO, Inc (Fort Meade, MD)
- …of IT systems + Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis ... infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations,...(U) Provide assistance to users in accessing and using IT systems + Provide Tier 1… more